Whirlpool washer cycle advance problems...

[Vinnie Murdico]

Hi,

My mom has a Whirlpool washer model LSQ9030PQ1. It is only about 2 months old. It will fill, but most times not agitate in the Perm Press/Casual cycle. All other cycles work fine and timer advances normally. In Perm Press it won't advance on most runs. They've had three repair people all put in new timers, but the same problem persists. In one case, the tech replaced the timer and they went to test it and it smelled like something burning so they pulled it out. They had a third timer installed but it had more problems than the first two timers. They are back using their second timer which still allows the Normal cycle to run through fine but Perm Press won't advance or agitate after filling most of the time. In those cases, the timer doesn't even tick, tick, tick like it normally would at idle times in the cycle.

Could three timers all be defective? What other things should they be replacing or checking at this point?

So far, Whirlpool has been hesitant to replace the entire machine, but three consecutive attempts by authorized repair techs have failed.

Any ideas on what else could cause this (possibly) besides the timer?

Thanks,

-- Vinnie

[Tony Hwang]

Hi, I'd suspect motor. The different cycle calls for different motor speed. Timer's job is just making, breaking a contact to supply current to the motor. I'd suspect motor itself or wiring mistake along the harness. (such as poor crimping, loose lug, etc.) Track it down refering to the wiring diagram. Good luck, Tony P.S. Since it's only 2 months old, I'd just demand a new replacement.