I posted a fix last week on noisy Kenmore HE3T front loader made by
Whirlpool. The brace was out of position and wasn't against the pad
on the wall. That was fixed and a brace was added but fell out during
first laundry making the machine ultra noisy. The braces in question
are on top of pads on the 2 sides of the machine. Still was getting
some vibration so technician decided to order another brace for other
side, 2 springs and 4 shocks.
Went to replace springs and physically he could not even with my help.
Gave up on that. Went to replace 4 shocks at bottom of machine. 2
are replacable from front and 2 others require removal of back panel.
Discovered factory had installed one shock upside down compared to 3
others. Not sure if that would be a factor but replaced all 4 and
mounted them all in same direction. Ran machine and vibration seemed
to be improved. Won't be sure until it is full of laundry. All
removed shocks seemed to be ok so if that fixed it then the problem
was the upside down shock. Removed added brace so final fix was all
new shocks pointed in same direction (but old seem ok) and getting
brace under pad correctly.
To continue the saga, the washer still vibrates excessively and the
cabinet's left wall visibly moves in and out and sounds like thunder
at fastest spin. I installed a second layer of 3/4" plywood (so now
there are 2 sheets separating the machine from the floor) with no
improvement. Tomorrow I call Sears and tell them to replace the
Sears immediately offered to replace the HE3T washer however being the
curious one I suggested that if they had a super-ace mechanic they
should let him take one more shot.
He came out today. He was clearly bright guy with many years in and
owned the same machine. Initially he thought it was me and I was too
sensitive to normal vibration from the machine. However then he
turned it on.
He spotted at least 3 things wrong with the machine but wasn't exactly
sure which were symptoms and which were defects. The pump had a
vibration to it. The base was out of wack.... possibly damaged during
transporting, and the side brace was still in wrong.
He declared that it was time to replace the machine and bring that one
in to the shop for repair.
One recommendation is that the delivery people tend to screw the
leveler legs half way up. Don't do it. Keep them low unless you know
you have a leveling problem.
HomeOwnersHub.com is a website for homeowners and building and maintenance pros. It is not affiliated with any of the manufacturers or service providers discussed here.
All logos and trade names are the property of their respective owners.