Is it possible the power glitch was very short, just long enough that the c
ompressor stopped, and then power came back on while there was still compre
ssed Freon between the compressor and the expansion valve, and the unit tur
ned off to avoid having the compressor try to start against the existing ba
On Sunday, April 17, 2016 at 6:37:17 PM UTC-4, email@example.com wrote:
ressed Freon between the compressor and the expansion valve, and the unit t
urned off to avoid having the compressor try to start against the existing
That would explain a 10 min delay in starting, not a permanent one.
Wow. I would try to recreate that issue by putting the unit on a power
strip and varying the times you leave it off for. If you CAN reliably
recreate it, I think you have legal recourse in terms of an implied warranty
and it being unfit when compared to the industry standard.
And you have damages and outright denial on top of it. The rude treatment
in my experience often comes when a company thinks it has potential
exposure. Egghead denied they had been hacked for quite a while before they
fessed up (and went out of business).
Control software written in house is usually pretty sloppy as is evidenced
by how easily hackers get into things like car and even aircraft computer
You probably have the makings of a national news item on your hands. (-:
Ask not for whom the bell tolls . . .
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