Which appliance brands give the best warranty service?

[larrymoencurly]

I'm going to buy a chest freezer and would like to know which appliance brands provide the best warranty service.

I'm not interested in which brands are the most reliable because almost all freezers are actually made by just two companies, Woods and Frigidaire, unless made in China, regardless of what brand name is listed on the appliance. I prefer a brand that uses Woods because of their ten-year sealed system warranty.

I'm worried about quality of service because I've read things like Maytag not requiring sealed systems to be pumped down to a vacuum when something like the compressor is changed, just flushed with Freon, which can't be good for service life. I'd like to know if any other companies have similar lax standards so I can avoid them.

[jeff]

Hi,

Read the warranty carfully as some are just parts only and some include labour as well.

All refrigeration system are evacuated before recharging....including Maytag!! Flushing with refrigerant is illegal!!

Find out whom HAS warranty service in your area might be a good place to start...no use buying something if nobody services tham in your area.

jeff.

Appliance Repair Aid

[Andrew White]

You obviously already know a lot more about this topic than anyone in this group, why are you posting this question? You must realize that it's impossible to get ANY kind of reliable information on warranty service from such a small sample of people and for such an obscure appliance as chest freezer, don't you? Plus, chest freezers fail very rarely, especially under warranty. So, at best, you'd get one or two relevant replies from the readers in these groups. Are you really going to make a buying decision based on this???

So you've heard that Maytag is not good, then get Sears or Whirlpool. The chances that you will need warranty service during the short warranty offered by any manufacturer is too minuscule to be worried about its quality.

[j j]

that really depends. for example, where I live, a.. GE b.. Hotpoint c.. Moffat d.. McClary e.. Monogram a.. Beaumark b.. Amana c.. Whirlpool d.. Frigidaire a.. KitchenAid b.. Viking c.. Inglis d.. Kenmore

are all serviced by the same company, Camco. you get equally poor service. the only difference might be the length of the warranty or what is covered.

[PHroGman]

[larrymoencurly]

In alt.hvac, around Aug. 10-11, 2002, there's a thread entitled, "Goodman and Armstrong, and appliance repair"

in which a professional refrigeration/heating technician mentioned:

So I may have been wrong about Maytag not paying for any evacuation, but maybe they just don't pay for adequate evacuation, and I'm worried that a repair like that would shorten the lifespan. I had heard that it used to be considered acceptable to flush Freon R-12 systems with R-12 if the vacuum pump wasn't that good, but I thought that this wouldn't work with Freon R-134a because the oil used with it absorbed too much moisture.

That's one reason I won't buy Sears brand appliances, and my parents often had trouble getting their kitchen appliances and TVs fixed under warranty. BTW at least as of two years ago, even certain other brands sold by Sears aren't warranted by the manufacturer, including Sony! That didn't seem credible, but both Sears and Sony confirmed it.

[Doc]

It's always better to avoid problems than to fix them. So rather than fret over who has the best waranty, buy the brand that is the most reliable so you won't ahve to worry about getting it fixed.

The 2004 Consumer Reports annual buying guide just hit the newsstands and they report reader experiences for reliability of various type of appliances.Usually, many thousands of readers rate them so the scores are pretty good..

doc

[larrymoencurly]

The problem with freezers is that CR doesn't list their reliability, and companies that make refrigerators don't make their own freezer-only units, with the exception of Frigidaire, which ranks low in refrigerator reliability.

[Larrymoencurly]

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I do not know a lot more about this topic than anyone in this group.

Not if it's from people who service them and are familiar with the warranty practices of the companies.

Because the service record of Sears hasn't been good with my familiy, and Whirlpool doesn't make its own freezer-only units. BTW, unlike the case with most Kenmore appliances, the freezers aren't the same as Whirlpool.

Then should buy a Chinese brand, like Haier, and save some money? :(

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