I'll try to cover this as clearly as possible, answering as many of the questions that where raised as I can. I spoke at length with 2 reps of the REC this morning. They were both sympathetic and helpful.
- They do not estimate. They don't even physically read anymore. Every
- The data from the individual meter reports is available to the customer in what is called a 'turtle' report. This shows meter reading and usage for each ~27 hour period. Turtle info: formatting linkThe REC said they were also surprised that the overall usage didn't go down more than it did with the outage and all. They could offer no explanation other than 'it was colder'. They didn't have the actual Heating Degree Days!! They said they had considered including it on the bills, but hadn't yet. I found the heating degree days atformatting link. Click on the map for your location then select climate/local from the menu on the left side of the screen. Locally Dec 07 had only 4% more HDD than average, but 31% more than 2006 which was unusually warm. A comparison with last years bill could be misleading.
- As I had suspected for some time during this discussion, there was more than 1 thing going on, which clouded the issue: a) the colder than last years temperatures which would increase usage across all customers,despite the outage and (drum roll please) b) My 'turtle' report showed I had days of increased usage starting Nov
For some reason, which I'll probably never find out, we used an unusual amount of electricity for nearly a month, interrupted, luckily, but the power outage. Whatever the draw, it went away and as far as I know it went on its own.
I plan to monitor my meter closely if not daily for a while.
Other answers: The REC said they had many neutral lines down yet and they were repairing them as the could, thus the 1 line vs. 2 line question.
Thanks for all the support and kind helpful input. If I figure more out, I'll let you know. If you have more comments/questions, fire away
Steve