We got a foot of water in our basement yesterday (central PA) because
the hose to the sump pump had slipped off. Furnace is fine, but water
heater won't light. An HVAC-trained friend said "it" might just need to
dry out (I got this information secondhand). He can come over later on
today to look at it; in the meantime I called the gas company, who put
us on the list (they're swamped today). They said they can even fix it
and bill us. Question: how long does it take for "it" (whatever that is)
The main control is most likely full of water ( duh ) I know, but if its an
old heater 6 yrs I'de replace it.
Is the gas company going to replace the control or disassemble it blow it
out and will it cause future problems.
I would install a new thermocoupler myself, and see if it will light if not
a new heater.There easy to replace.Your only out a few bucks.
The gas company will probably fix it but at what cost?
There's a *reset* button and an *igniter* button. The instructions say
"Hold down the reset button while striking the igniter." Our HVAC friend
(who will come over hopefully soon) said, "Do this several times to get
a light. If you do not get the pilot light to come on, that means that
it either needs to keep drying out or there are other problems requiring
professional help." Are you telling me to hold down the reset button a
fairly long time or the *igniter*?
Can't see yours from here but when I had a similar flood the problem was
that water got into the tubing that supplies the pilot which does not have
enough pressure to blow it out. Remove pilot assembly and blow out the tube
with mouth or compressed air. You can test the pilot function of the main
valve by holding down the red button AFTER you disconnect the tubing from
the gas valve. If gas comes out when it is depressed and stops when you let
go of the button cleaning and trying the tubing and pilot may solve your
Warning if the main control valve was under the water it may have to be
Thanks. It was determined by my friend that it does need a new gas
control. The one that died was a "one-time use" unit. A contractor
bought the last batch at Lowe's today; hopefully the plumbing supply
will have one tomorrow. Cold showers for all!
Thanks to all for their tips. I've gone through almost the whole list of
possible local suppliers for the gas control part that I need. I called
Whirlpool, who said, "If the burner chamber and gas control got wet, you
need to replace the whole water heater." I'm waiting to hear from the
friend who offered to install the new part, and tell him what Whirlpool
said. The other day, he said he recently attended a seminar on this same
model of water heater, so I'm anxious to hear what he says about
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