Hello, I cleaned my vinly floor with flash all purpose cleaner and its put yellowish staines all over the floor. I did dilute it as said, the floor people carpetright where i bought it from are trying to blame the cleaner but I think this should not do this to the floor as it was an expensive floor. Any opinions on this please?
It does not matter how expensive the floor is, if you use the wrong cleaner, it will damage it. Have you contacted the maker of the cleaner? Have you tried removing the stains at all?
I find it hard to believe a cleaner sold at a floor store ruined your floor
Who said anything about buying cleaner at a floor store? "Flash All Purpose Cleaner" is a Procter and Gamble UK brand, one should be able to find it anywhere that cleaning products are sold.
I read some info on the Flash cleaner.
It dose say it safe for floors (Professional Flash All Purpose Cleaner saves you time and money by eliminating the need for specialist cleaning products. It is guaranteed to be safe and effective on floors, kitchen & food display, toilet, dining and communal areas.
Is the floor new? If so if you have any scraps of flooring try the Flash on a piece, If you have a the same bad results Take another piece to Carpet and show them. After that if it discolors they will blame the Procter & Gamble the makers of Flash. Also if the floor is new could it be a reaction to the glue? So as you can see the trail of blame is never ending. It is best to try and keep your cool when dealing with store . If you have a local Television station they might have a consumer help department that investigates complaints and put them on the air. What ever you do, do not give up YOUR bottle of cleaner.
If as you quote the cleaner is "guaranteed to be safe and effective on floors" and the problem can be replicated on a sample of the flooring then it seems a pretty simple matter to present that to the cleaner manufacturer for them to make good on their guarantee.
Most manufacturers are quite willing to rectify legitimate problems. As an example I had a friend who had a piece of electronic test equipment that had batteries leak in it after sitting in the garage over the winter. He was ready to toss it when I told him to call the 800 number on the batteries. He called and they told him to ship it to them for evaluation so he did. A few weeks later he received a brand new unit and indeed an upgrade since the old unit was no longer made. This was like a $500 piece of equipment replaced without complaint over $2 worth of batteries.
Pete C.
The squeaky wheel gets the oil
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