Two recent incidents might be of interest to group

Bought a grill heat shield at Lowes yesterday with shelf price of $19.99 which I thought was high but decided to buy anyway so I took it to self checkout and was charged $3.99. Thought they had screwed up on posted price but came home and found the $3.99 price in their online catalog. Other internet sources show ~$20 to 30 so I think they screwed up in the computer.
Today I emailed a quote request to our trash hauler to price pick up of a twin bed box spring and mattress and they said I needed to call an 800 number which I did and it just referred to a survey. Emailed it back that they had sent me a crap number and they sent a correct number. On phone they said $60 which I thought was high and while on the phone with them got and additional email from them that it would cost $15. I told the girl on the phone and she agreed to the $15 and scheduled pickup for next week.
I guess two home owner incidents where the hand doesn't know what the foot is doing.
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On Friday, September 2, 2016 at 3:28:34 PM UTC-4, Frank wrote:

Been there...seen that.
This is not home related but it is "a recent price quote" related:
I called Enterprise car rental for a quote today. After giving the rep my specs, she quoted me a price of $474. I then asked her to check the rate if I picked up the car from a neighborhood location instead of the airport - $710.
Wow! That's surprising, it's usually a little less at a neighborhood location, not hundreds of dollars more. "OK, I'll take the $474 at the airport."
"Sorry that rate is no longer available. Airport pick up will be $756."
Wait...what? $756? What happened?
"Rates are subject to change until a reservation is booked. Then your rate is locked in."
"It's only been 30 seconds. How could it go up more than $200 in 30 seconds?"
"I don't set the rates sir. Would you like to make a reservation?"
"No! See ya...bye. I'm out of here."
I hung up, called back and got a different representative. All quotes from her were in the $700+ range. When we were done I told her what had happened just a few minutes ago. She said that there was no way the rate for the specs I gave her would have jumped up $200+ in 30 seconds. The first rep obviously made a mistake when she quoted the $474.
I wonder what would have happened if I had tried to book that $474 reservation when she first quoted it.
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