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[snip] [snip]If you have a problem with a seller, pay by credit card and challenge a fraudulent charge, E-Bay will block you from rating the frauduulent seller or from further buying on E-Bay. IOW, use E-Bay onbly if you're willing to give up on normal credit card protections. I guess it hurts their image when a supplier gets a low grade.
E-Bay is trying to operate outside of the normal credit card business plan with which consumers are familiar and it appears if you use a credit card through Paypal you lose a significant amount of consumer protection. If you charge directly to a credit card to get normal cc protection and have to challenge a purchse (e.g,, for non-delivery, or faulty merchandise), E-Bay will prevent you from rating the bad supplier. Because negative ratings may be blocked, one must assume that reported ratings may be artificially inflated.
Example:
-- Textbook purchased on an E-Bay site and charged it to a credit card;
-- the seller failed to deliver;
-- E-Bay wants the consumer to wait 45 days before making a decision on a problem, but the credit card cycle is 30 days. Consumer protection dictates a challenge within 30 days. E-Bay would like to eliminate this consumer protection.
-- E-Bay said it is against their (!) policy for customers (!!) to challenge credit card purchases.
-- The credit card company said E-Bay's policy is a violation of the credit card agreement with e-bay.
-- After the credit card challenge, E-Bay blocked the buyer from contacting or rating the seller, so the seller still carries an artificially good rating even though he hasn't delivered the goods
There are too many other reliable sources of stuff to worry about questionable sources on e-bay, questionable credit card policies and unreliable supplier ratings.