Our upstairs tenants (two family house, we live downstairs) thought that their refrigerator was too warm, so they set both the freezer and refrigerator to maximum cold. They now say that both areas are much too warm. This is a 12 year old basic frostfree top-freezer Hotpoint refrigerator.
I told them to set both freezer and refrigerator controls to "normal" and to wait 24 hours. However, if this does not solve the problem, is there anything I should try before just replacing the refrigerator? At 12 years old (although ours is 24 years old) I don't think it's worth a professional repair; nor do I want to spend a long time on a fix as our tenants deserve working appliances. On the other hand, I don't want to throw things out if there could be a reasonable fix especially because delivery is an issue (to get to the second floor, the refrigerator will have to be turned horizontal and lifted over the banister on the second floor landing).