My telephone service is out. I have scheduled a tech to come out tommorrow, but if I can troubleshoot this myself I am willing to try. Here is the situation: The telephone tested the line remotely and did not find a problem. I do not get a dial tone on any of my phones. I have disconnected all devices from their jacks and tried reconnecting one at a time. I did not get a dial tone on any of the lines after disconnecting everything and letting the system sit for several minutes. Although I do not get a dial tone on my telephones, I still have a high speed internet connection. This strikes me as odd, but I don't know how these things work. I do not have a more modern network interface. Instead I have an entrance bridge. My multimeter indicates that I am getting about 24 volts between the green and red wires. One site I have read says this should be closer to 48 volts. Does this suggest the problem might be at the phone company? Are there any other relatively simple things that I can check? What would should I do next?
- posted
16 years ago