That wasn't the point. I don't think anyone would think there is a snowball's chance in hell of a water company somehow reading the gears of a failed water meter, where the visible digits stopped turning, to determine the actual water usage. The point was that the OP got an unqualified NO to the question he was asking and just accepted that, because it was the answer he was looking for, without even considering the qualifications of the respondent. That's all he wanted, any answer, to green light taking all the free water he can.