Sinkmaster / Waste King disposer customer service

I feel obliged to post a note about the very good customer service I received from Anaheim Manufacturing last week. They are the manufacturer's of Waste King disposers, and used to manufacture Sinkmaster disposers.
A few years ago I bought the Sinkmaster "Bonecrusher" disposer at our local OSH. It was a good value - I thought - and came with a lifetime warranty. Although I was never thrilled with it - it seemed too loud from the drain when operating - it did a very good job of consuming whatever I put into it. However it died last week in the midst of termite tenting, re-flooring, and other nerve wracking distractions.
I checked the internet for Sinkmaster - since I'd long lost the receipt - and found that Anaheim Mfg was the place to be. I called their 800 number and spoke with a real person who actually knew what to do. She sent out a replacement that arrived within 5 days and in less than 1/2 hour I installed it and it works perfectly.
I had always been envious of my neighbor's InSinkErator 777, however his warranty will expire shortly, and mine will not. I think that the rubber drain baffle is much more effective on the InSinkErator at reducing noise than mine. Although I have never had a complaint about what the thing will eat.
Some good news, for a change!
Larry
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Hi,
WasteKing used to be the main suplier of commercial disposer found in most commercial kitchens/restaurants and so on. They are a great product actually. I liked them because they seldom broke down and when they did it was usually not too hard to fix them. You get what you pay for in disposals and you picked a good brand.
candice
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