Should I believe the Comcast repairman?

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We came back last night from a trip to find our Comcast cable TV and Internet both not working. I called Comcast tech support, which confirmed that no signals were getting through to our TV and PC. The Comcast repairman showed up this morning while I was at work and told my wife that a rat had chewed through the cable. After replacing the cable, the TV worked fine but the PC was still not connecting to the Internet. After about an hour of fiddling with the PC, he told my wife that the Comcast service is working fine but that there must be a virus in the PC that is blocking the service and that we needed to have a computer virus specialist inspect the PC. When I got home, I decided to look over the PC situation and found that the cable modem was turned off. After pressing the on/off switch, it worked fine. Could he have been that dumb?
Now I am wondering about the cable being chewed by a rat. We do live in a semi-rural environment. But I've never seen a rat on our property. What do I need to do to protect the cable from further damage from rats? Thanks for any advice.
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A cat or a .22 rifle with good scope come immediately to mind...
Joe
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I would say this person knew nothing about your internet service. Usually if you're getting a TV signal then the modem should work assuming the STATUS light goes solid meaning it's locked on. Even IF your computer had a virus it wouldn't affect this--as a matter in fact your computer doesn't even have to be turned on for the cable modem to lock in.
As for the rat chewing the cable, I've never seen that happen. The cable used today has TWO stranded shield layers and one or two solid foil layers. Not saying it's possible, but I've never seen it and you shouldn't have to do anything to protect the cable except don't nail into it or staple into it.
It's possible that (1) their service was out - did your neighbors have TV? (2) their connection at the pole came loose or needed a new connector or (3) the entrance fuse might have shorted.
J
tenplay wrote:

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On Wed, 11 Jan 2006 18:12:37 -0500, Joey

Squirells got mine. I watched the guy cut out the chewed part and hand it to me..
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OK, OK, I've learned something here about squirells, but guess I'm lucky that I have never had that problem but I do have a yard full of pecan trees and squirells in them. Someone mentioned satellite TV, well that involved cable also, so that won't solve the problem. If I were to build new I would place all the wiring (even TV and phone) in conduit and that WOULD solve the problem.
J
snipped-for-privacy@aol.com wrote:

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I can fix your squirrel problem. Send all those pecans to me.
wrote:

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A satellite dish??
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or another cable company.....
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Depending on where he lives, that may not be possible. Comcast negotiates exclusive rights with a lot of municipalities.

my
cable,
PC
virus
in
rats?
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A squirrel can definitely chew through a cable. I had a squirrel chew 14 gauge romex. He didn't actually chew through the copper, but he did put some good dents in it. This rodent removed about 2 - 3' of insullation from the cable .... tripped the breaker when I turned the switch on. Too bad the squirrel wasn't attached when I activated the switch!
Dr. Hardcrab wrote:

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On Wed, 11 Jan 2006 23:38:01 GMT, "Dr. Hardcrab"

I had mice for a while and other than eating into boxes of food and a big bag of birdseed, the two noticeable things I've found were microcassettes -- they didn't damage the case but they cut the tape on 4 of them, out of a bunch I had lying on the table or the floor.
And teeny weeny headphones -- they ate part way through the wires on 3 pair, allowing the metal to show, and in each case cutting through one wire so they don't work. None of them were plugged in.
AFAICT. they didn't touch any of my full size cassettes. or my thicker wires, which are still easily thin enough that they can get their teeth around them. Most of my wire is at least 10 years old. Is the insulation on ear-buds made of something different from earlier years?
I wonder what makes them like this stuff.
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Most of the time they use it for nesting material.
wrote:

wires
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I still wonder why this particular stuff, and not all the other stuff I've got.

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I could have also been a rat with a furry tail, more commonly know as a squirrel. Both of them can do severe damage. Did he show your wife the chewed cable? Was he outside long enough to replace the cable? Find out where it happened and cover it with wire mesh.

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Bob wrote:

I have seen squirrels around our property. When you say to cover it with wire mesh, are you saying to wrap wire mesh around the length of the cable that is exposed? Thanks.
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You'd probably only have to wrap the area that was chewed.

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NO! Yew IDGIT!!
Wrap it around the squirrel!!!
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Let me see you do that to the 3 ft. long Ratufa squirrel. http://www.scarysquirrel.org/special/enemy/ratufa /
wrote

with
cable
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I think he meant to wrap it around the squirrel.
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