I put up a new Sears garage door opener. I works fine except that both remote control unit have very little range. They must be within approximately 15 feet of the door. My brother-in-law has the same style house in the same neighborhood and has the identical opener. His remotes work from about 200 feet. I swapped remotes with him (reprogrammed my unit to work his door and vice versa) with no improvement. Sears customer service won't address the issue except to say that I need to purchase an antenna extender kit. The clerk at the Sears store said that I don't need an extender kit and, besides, they don't even carry them. He said that the electric eye units are mis-aligned. That didn't make sense but I realigned the units. Again, no improvement. Any suggestions will be appreciated.
- posted
20 years ago