remote not working correctly for ceiling fan

I have a Ceiling fan with a remote switch that does not function properly. With the chain on the fan turned off - The remote does nothing. With the Fan chain turned on high - The speed controls works but the fan does not turn off with the remote. With the fan turned on medium setting the speed control changes speed and the on off changes speed. With the fan chain on low - same thing as the medium setting. Any ideas?
William
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Who installed the fan? Is the control original or an after thought? Do you have the instructions for both the fan and the remote?
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Joseph Meehan

Dia \'s Muire duit
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just a thought , have you tried new batteries in the remote ?
snipped-for-privacy@gmail.com wrote:

With the chain on the fan turned off - The remote doesdnothing. With the Fan chain turned on high - The speed controls works0but the fan does not turn off with the remote. With the fan turned on<medium setting the speed control changes speed and the on off changesnspeed. With the fan chain on low - same thing as the medium setting..Any ideas?19William
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