just wanted to check if I have diagnosed this correctly. When hot water is being drawn used in the house (like in a shower) the inlet to the recirc pump, which is next to the water heater in the garage, starts to run very cold. I assume this is not normal and must mean that the recirc pump is broken in some way?
my issue is that when taking a hot shower in a bathroom that is closest to the water heater, the water turns very cold in parts of the house that are further from the water heater (but closer to the return pipe for the recirc pump). i.e. water in one shower is nice and hot while water in the other shower is very cold when both are running. the "cold" shower returns to nice and hot when it is on by itself. I replace valves that could be causing mixing and/or turned off secondary shutoffs and nothing worked. Only thing I notice now is that the return pipe going to the recirc pump gets very cold when I have both showers on and then one of the showers run cold.
is there anything else i should try to make sure its the recirc pump or not? My water heater is less than 2 years old and since I get steaming hot water during this problem I assume its not the issue. recirc pump is 9 yrs old.