Phone cable repair

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wrote:

Timeline. Broke cable. Asked what to do. Heard that $300 was standard price. Needed it fixed. Had it fixed. Listened to answers (?) here.
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frankly, the track hoe operator should pay it. The person should have known better. That there may be stuff burried in the ground shouldn't be news. Be glad it wasn't a power line, sewer main or a gas line.
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AZ Nomad wrote:

kits at Menards and Lowe's for fixing buried telephone cable. I know Lowe's also sells the cable. So, in the future it's not that hard to fix it yourself.
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Irrelevent. It's not the homeowner's cable. When the homeowner is long gone, the phone company will still be responsible for the cable and the cost of dispatching a service call. They are going to fix it based on their experience and in a way to insure no future calls.
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AZ Nomad wrote:

telco might own the cable, the homeowner could fix it and make it work correctly and save much of the $300. And done right, ensure no future calls.
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SteveB wrote:

they will generally give you a freebie on the first one, along with a lecture about calling the locator service before you dig. If your buddy with the backhoe also has a ditch witch, and can have a slit trench waiting for them to replace the whole drop all the way from street pedestal to demarc, that could help your case. Ma Bell prefers not to have underground splices. (At least the older field techs say that.)
Failing that, I'd pay the $300, and call it a lesson for your equipment operator. Maybe he'll split it with you.
-- aem sends...
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Ready for an amusing story; re a major/important buried fibre optics cable???? Not telephone service to a single dwelling.
BTW. If it was already fixed; why the dumb troll did he ask "What would you do"?
Well here goes anyway.
A telephone utility company had a fibre cable between a major downtown location and their major radio site on hill outside town. The telco had constructed a road up to the radio site from the main highway but various unofficial vehicles were using the road and the telco was concerned about vandalism/damage/tampering at the radio site.
So they hired contractor to construct a gate that could be locked etc. across the entrance from the highway.
First thing contractor did was to dig down and cut the fibre optic cable; causing a major disruption of Long Distance service.
Oops! "Call before you dig".
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