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Ah, but just think of the feeling you get when you encounter an employee that actually knows what (s)he's talking about.
We've got 1.5 guys in our HD's plumbing department that know what they're talking about. (one knows *everything*, the other is pretty good). The first time I was looking into SharkBites, I luckily found a guy who knew them inside and out, including sources for connectors that HD didn't carry. I probably would have spent a lot more money and effort if it hadn't been him in the aisle that day.
They've also got one guy in flooring that not only could answer my questions, but came up with some creative solutions to deal with the foyer floor after I installed a new entry door.
Electrical...well that's a different story. Other than getting them to cut wire for me, I don't bother asking for help or suggestions.