OT -- Start-up File Issue


Upon bring my computer to life this morning, the start-up process clunked and clinked through the too-numerous items I enjoy over-loading my system tray with when Dr Watson's unhelpful warning screen appeared, "File itmsret.dll not found. OK?"
Since the process didn't hang at any point (to my untrained observance) and the BSoD didn't follow clicking the "OK," I turn to the collective here and ask what's that particular dll do and why should I care? (And, yes, I've consulted Goojaismyfriend.)
The Ranger
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Are you positive that's the name of the DLL? I've never been unable to find info on a DLL file using google, but as you said, the one you mentioned comes up with absolutely nothing.
While you're waiting for responses, I'd suggest that you run the free version of the program shown here:
http://www.malwarebytes.org /
Follow that with your own antivirus program, set to FULL SCAN (all files on the system). Your AV software is up to date, right?
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It might be "itsmret.dll" but that didn't net any hits either during my Gooja kuhnoodling.

Been using is for a long time; thanks. That is always "Step 2" in my regular 12-stepper.

Yes. Running that updater is a part of my morning routine that I don't vary, on purpose.
The Ranger
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And those two programs have detected nothing unusual?
Something is obviously looking for that DLL. What changes have been made to your computer? Is it being used by children or any larger people who behave like children? Anyone who might be visiting dubious web sites?
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[Malwarebytes and AV?]

Nothing. My experiences with Malwarebytes has been positive when it does find things but otherwise it's a pacifier.

I removed Symantec's Norton 360 recently, a couple games that no one was playing, and some type of program that sounded like a great idea at the time but I never used past the demo.

Three daughter-units but no one touches the computer beyond the known and allowed.

<snicker> iTune and Facebook but according to my histories haven't revealed anything out of the ordinary.
The Ranger
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== First step...IDENTIFY the name of the .dll...guessing as to what your looking for is not helpful. Second step...Get back to us with the correct info.
No more steps until second step completed. ==
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Roy wrote:

And I might suggest try posting in English, without cutsie translations that pretty much all but guarantee to lose the interest of those who might be willing to take the time to help.
Jon
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This is nothing more than experienced speculation since you aren't even positive about the dll name.
Some AV programs sometimes prevent the installation of the dll but fail to keep the start call from being written to the config file.
There is a solution but I will wait until you update the info in your post.
--
Colbyt
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[snip]

The dll is "itmsret.dll," as I first posted. There's really no hit to speed or hanging programs beyond clicking "OK" acknowledging that the dll isn't found.

Interesting. I'll fire that off to the AV company's help list.
The Ranger
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Eric stole my thunder. Msconfig is the tool to use. Do be careful what you turn off. A suggested course of action is to look at everything that is loading and then Google it to see if it is something you desire. Chances are if it is not in Google then it is some crapware that made it past your AV. Sometimes the program uninstallers also fail to remove an entry here. I have a couple of disabled items in mine because I hate to edit the registry.
--
Colbyt
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On Wed, 30 Jun 2010 15:50:56 -0400, "Colbyt"

_Windows Services ~ Includes complete explanations of each service and advice on which services you can safely disable._
See OS version / List of services explained.
http://www.blackviper.com /
If you get a black background, select white on the left side.
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You might try MSconfig. You get to that by typing it in the box provided by the run command. Once there you can go to startup tab and untick anything not really desired/ required at startup. If you are on Windows 7 You can either hit windows logo key + R or you can enable "run" by: http://www.blogsdna.com/2040/how-to-enable-run-command-in-windows-7-start-menu.htm
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[snip]

Thank you very much Eric.
The Ranger
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You actually don't want to do what he said unless you can describe in writing which programs you want to disable, and why.
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On 6/29/2010 10:17 AM, The Ranger wrote:

If you'd like to know more about your computer's startup and boot behavior, go to Soluto and download their application. There is a lot of good information there and you will learn a lot about your system.
http://www.soluto.com /
TDD
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