I sent paperwork to Soc. Security to effect an important change in my status. Mailed on November 9, 2010. Waited a long time, decided to phone them (I'm an hour from the SS branch)...dialed the nationwide phone #, sorry, we have no record of receiving it. That, about 3 weeks ago. About 10 days ago, dialed the number for the branch office to which I mailed paper sufficient for someone to steal my identity if it fell into wrong hands...disconnected the first time I dialed, after punching in all the stuff the robot asked for. Dialed again, repeated the process and reached a human. She was confused as to which person of the same name I was, although my middle initial was different and I had punched in my damn SS number before reaching her. She was nice. Took my number and promised a call back by the next day..."the system is down" so she could not look at my record. I asked whether my paperwork might have been at the office since November and not been acted on....she sort of admitted that was possible. I didn't get the promised phone call, but did get her name. Yesterday, the mailman brought my paperwork back, along with the form letter advising they want a picture ID. If it quits snowing, I'll bring them my picture ID, although they should know by what I submitted that I am who I claim to be.
- posted
13 years ago