The day before Christmas Eve 2004 a teenager slammed into the side of my wife's Mini Van. His large truck was unharmed, but our van was DOA. We had the same insurance company as the boy who hit us, that is both were State Farm but by different agents.
I figured our Plymoth Van (1999) was going to be totalled. I went to the repair place to talk to the repair person who is also a rep for the insurance company. When I got there, the person who had hit my wife's van was leaving in his newly repaired truck.
The repair person told me that he'd decided that the car was totalled, and that we'd have to wait to hear from his insurance representative. So about 30 days after the accident the representative for that guys insurance called, says they are not going to total it and will have it fixed soon.
2 weeks later we get the van back (We were in a rental car for a total of 50 days luckily their insurance paid it). Drive it for 1 week (take it out of town on a trip for 30 miles highway travel). Then the engine locks up. It gets towed to the body shop; that was on 2-21-05. They gave us another rental.Now today 4-6-05 I get a call telling me the car is ready, that they put "NEW" *****( their words) engine in it. I pick it up and I find out it is not a new engine or even if it is a rebuilt engine, it might be just another engine out of a used van or something. Heck, my wife came home with no papers. All the guy said was that the insurance company paid for everything and he didn't have any papers for her to sign. I don't even know if the engine has the same VEN number as my car.
Now, I get home and my son shows me the oil it is leaking onto the driveway.
Now, I'm no Dolly Lama, no Mother Teresa, no buda. I try to be a good person, and not take advantage of anyone. I work with sick people every day. I could really use a break and some sound advice if some kind person could help.
I don't feel the engine should have been replace with any thing other then a new engine. For example; If your door falls off, they should get a "new" old door from the junk yard or aren't they supposed to buy me a brand new door.
Please post any suggestions or advice. Flamers, your email will be forwarded to my MIL.