My climbing pool robot cleaner is getting stuck on my pool stairs

I was hoping you can help.
I have an in the ground pool. My pool robot climbs the walls fine and generally works well. However, my pool robot is trying to climb my pool stairs that lead to the outside and keeps getting stuck on the first stair. So when the robot gets stuck, he just stays there and no further cleaning occurs.
Can you recommend an idea so that he won't get stuck. I tried to clean the stairs and that did not help. It seems that the first stair is just tall enough to make the robot stuck.
Thanks much,
Lawrence M. Seldin, CMC, CPC
Author of RECRUITSOURCE PEOPLESOFT EXAM and RECRUITSOURCE SAP/R3 EXAM Author of POWER TIPS FOR THE APPLE NEWTON and INTRODUCTION TO CSP
NOTE: To send me an email, remove TAKEOUT from my email address: snipped-for-privacy@seldin.net
NOTE: My web home page: www.seldin.net
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What kind is it? I have a Polaris 280 . About every 5 min. there is a reverse jet in the hose about 5' from the 280 it goes on and pulls the whole unite backwards. Also I found if you watch it will never work you must peek around the corner. Same sort of thing as watching water boiling.

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Sacramento Dave wrote:

Ah! The old "automatic pool cleaner gets stuck problem"!
We had the same problem plus it would get wrapped around the handrail going down the stairs.
I tried all sort of barriers, redirection vanes, etc I watched the thing forever & it never got stuck BUT I'd come home from work & it would be wrapped around the axle!
FInally (luckily) this could work, I shortened the supply hose & slightly so it couldn't climb the stairs. I just brushed the stairs myself everyday, forced me to get out & look the pool over for a few minutes.
The random nature of the pool cleaners & pool geometry sometimes setup situations where the things just get stuck. I agree with Dave that the units with reversing jets are less likely to get stuck
cheers Bob
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My robot is an Aquavac 2.0. It does not have jets. It has wheels on the front and the back that roll forward and backward. It seems that after the front wheels clime my 1st step of stairs that it then loses traction and ends up that the front wheels are spinning in the air. Then the back wheels do not have enough traction, etc. to move backward, etc.
Lawrence M. Seldin, CMC, CPC
Author of RECRUITSOURCE PEOPLESOFT EXAM and RECRUITSOURCE SAP/R3 EXAM Author of POWER TIPS FOR THE APPLE NEWTON and INTRODUCTION TO CSP
NOTE: To send me an email, remove TAKEOUT from my email address: snipped-for-privacy@seldin.net
NOTE: My web home page: www.seldin.net
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On Thu, 22 Jun 2006 10:58:40 -0400, "Lawrence M. Seldin, CMC, CPC"

Hey, my pool robot climbs up the stairs, out of the pool, up the wall of the house, in a bedroom window, and then it gives M&M Peanuts to the baby. You have it easy.
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Put in a ramp? :^) (well, somebody had to say it....)
aem sends....
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