Hi-- I have a horribly musty Whirlpool Washing Machine, a top loader.
Best But service person will no longer clean out all the fibers caught somewhere in the top inside. They say Whirlpool will not cover it anymore. I'm getting at my wits end, it stinks up our one-level home.
Don't know if I actually even believe Best Buy. The service person has come up with truly amazing answers to other problems, over the last 5 years
Like (Washer Faulty top door switch intermittent) Best Buy servicepersons analysis: It's a problem in the house wiring, get the house wiring replaced! (She refused to order the switch, so I ordered it myself, then she was mad because she had to install it)
Like a faulty Washer control timer: (Same) Best Buy servicepersons analysis: It's a problem in the house wiring, get the house wiring replaced! (Later she angrily replaced the timer control)
Like the (dryer) door light going on and off at random: ( I thought it was the door switch) But, Best Buy (Same) servicepersons analysis: It's a problem in the house wiring, get the house wiring replaced! ( I later found out myself that the light bulb had a broken filament, so I solved it with a 65 cent new bulb from Ace)
Don't know if I actually even believe Best Buy Servicepeople. So, I'm being told that they will not service the washer to get rid of the stink. We leave the lid open, but no help. She used to clean all sorts of stinking fiber junk out of the Washer, but no more.
She advises us (again) to buy a front loading washer, as they never build up fibers that stink and rot. Plus she ads that no one sells top loading washers anymore, anyway. Our washer is about 6 years old, I think.
I am partially diasbled, and cannot pull the washer out and get down on the floor to take out screws, etc. Gone are the old days when I did absolutely all repairs around our home. But no real complaints, I'm kickin' , just in a different way. Real light hobbies. "Change is inevitable, adaptation is optional" :-)
Thanks for any replies Best to you--- Ron