My GE MW blew the magnetron. Everything else works fine, lights, fan, turntable, etc. Just doesn't heat food. The first magnetron went dead a few months after I bought it in Feb 2001, GE replaced that one for free. Now it happened again. Questions:
- Is there a list of MW recalls I can check for GE specific information ?
- My model is a pretty good one, ~ $450 so I'd rather repair it. What's a good source of GE parts [based on your own experience] ?
Hi,
Probably not, or at least none that I have seen online....probably best to call GE with your model# and serial# to see if there are any updates....most microwaves have a 5 year warranty on the mag.
Some recall info:
jeff. Appliance Repair Aid
Mine did the same thing and I think it was purchased right around the same time. IIRC, when they replaced the magnetron there was a warantee on the new part that they had replaced. Do you remember how long that was good for? We don't live in that house anymore so I passed the info along to the new owners, but if you have it, it might be worth checking.
JennP.
It's a catch-22, GE thoroughly ticked me off. Yes, the magnetron is under warranty for 9 years. But the labor is not included. Their bottom line:
- I have to pay their technician $60 just to show up and ring my bell.
- Then I have to pay him $25 extra for a diagnosis - i.e. to tell me what I already know.
- Then the technician will tell me how much his labor will cost. All GE departments I talked to refused to find this information for me ahead of time.
So bottom line, I have to pay them $85 if they DO NOT fix it, or an unknown amount if they do fix it. This makes the magnetron warranty meaningless. I want to know my total bottom line beforehand, to decide whether to fix or junk the microwave. By the way, all 6 GE reps I talked to on the phone were abrupt, almost rude on this subject. I cancelled the scheduled technician visit and will try to fix it myself.
I'd love to hear other people's opinion on this situation and on GE service overall.
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