maytag washer problem


I got a new maytag washer the other day.
My question is on new washers is the agitator locked and has to be unlocked before use?
Here is what happened, the person that came to install it turned it on and it started to fill with water, he then put it in the rinse cycle and it ran for a few seconds and stopped. it tripped the GCFI circuit in the plug, reset the outlet and tried again. again same thing, we then tried another non GFCI Outlet, it worked for a little longer started to smell and smoke a bit and then blew a fuse.
What could be wrong with this washer?
Add pictures here
<% if( /^image/.test(type) ){ %>
<% } %>
<%-name%>
Add image file
Upload
Ron wrote:

It's in need of repair. Perhaps the motor has a winding shorted to ground?
--
The e-mail address in our reply-to line is reversed in an attempt to
minimize spam. Our true address is of the form snipped-for-privacy@prodigy.net.
  Click to see the full signature.
Add pictures here
<% if( /^image/.test(type) ){ %>
<% } %>
<%-name%>
Add image file
Upload
If this is a brand new washer, return it and don't settle for a repair on the one that is broken.
Add pictures here
<% if( /^image/.test(type) ){ %>
<% } %>
<%-name%>
Add image file
Upload

Who cares? That is why they have a warranty. The dealer will fix it or replace it at no cost to you.
It may have been defective from the factory or damaged in transit. Call the dealer.
Add pictures here
<% if( /^image/.test(type) ){ %>
<% } %>
<%-name%>
Add image file
Upload

I called Home Depot where I got it and they said the policy was if it does nt work they will come and repair, now if it is damaged or scratched or anything like that they will replace it. I asked the lady where I should kick it so its damaged :) They are bringing a new one tomorow.
Add pictures here
<% if( /^image/.test(type) ){ %>
<% } %>
<%-name%>
Add image file
Upload

There should be uncrating and installation procedures with the washer. Maybe with the owners manual , maybe printed on the box.
Make sure you dont sign for delivery if there is any question of it working properly.
Add pictures here
<% if( /^image/.test(type) ){ %>
<% } %>
<%-name%>
Add image file
Upload

HomeOwnersHub.com is a website for homeowners and building and maintenance pros. It is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.