maytag lat 9416 aae washer

I have a maytag washer and I was told by maytag customer service that the mounting stem seal kit was not covered under the warranty when replacing the transmission. I would have to pay for the stem seal kit and the tub bearing kit. I read on one of the postings that someone posted that is was covered. I was wondering where did they get this info. Any information would be appreciated.
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An old trick. Call back, tell the person you are speaking to that the last person you spoke to said it WAS covered and stand your ground. Basically it's a white lie.
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On Dec 4, 1:13 pm, snipped-for-privacy@aol.com wrote:

this is a great appliance repair site: http://fixitnow.com /
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