After many good hits and many bad misses, I am done with Magic Jack. I packed it up, and will be shipping it back tomorrow. I will find out then how much postage I will be out for this piece of crap. The last pain in the ass will be getting it off my machine.
Oh, sure, there are those diehard tech types (probably some reading here) who'll tell you, aw, shit, all you gotta do is delete the program files, then use the Windows registry editor to remove all the registry entries--piece of cake. (And reboot 5 or 6 times, then do a couple of virus scans ...)
I assume the OP knows that. I think you're grasping at straws here; obviously, they didn't bother to put in the stuff needed for de-installation ("Oh, nobody's ever going to want to *not* use our great software!").
Please explain what problems you had with MajicJack. Most reviews give it a thumbs up. Why don't you write your own review on what you experienced?
I tried one for a few weeks. The price was certainly right and a lot of the calls were pretty good quality.
But there were too many call quality issues too-- echo, calls not going through, a few drops, sometimes no dial tone. Plus you have to leave your computer on all the time-- and an annoying pop up box accompanies incoming/outgoing calls. I thought about just hooking up an old box and leaving it the MJ-- but then decided to ship it back.
We'll see if they bill my credit card this coming month!!
Bottom line-- not reliable enough yet to replace my either of my VoIP line or POTS line. Give them a year or two...they might be just fine though. I hope they make it-- it will drive local phone prices down!
I echo everything he said, and I had one more problem. The voice mail didn't work. I thought it would be pretty cool to get a .wav file of your voice mail in an email, but playing the file back was blank. I think if the voice mail worked it might have been enough for me to keep it. Having a reliable answering machine may have convinced me to give up my main phone.
Some calls were very clear and some were crap. The fact that some calls were crystal clear, convinced me that it was not my hardware causing the problems.
BTW the return postage cost 1.68 and .75 for a received confirmation. So it really didn't cost much to test drive it. I just taped the RMA to the front of the package and mailed it back.
I really wanted it to work, but it is not there yet.
You do realize that suggesting someone "edit the registry" is like saying suggesting they perform brain surgery with a Sawzall and some dental picks. (I do edit my own registry occasionally, but I do know something about what I'm doing. I certainly don't recommend it to others.)
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