This thing sounds great. Sounds too good to be true.
I have been watching for reviews. The ones I have found say the thing
is crap. No customer service at all.
I just posted about this device a few second ago. I find it excellent. It
is so simple there is no TS needed if you follow the instructions. I emailed
them Sunday about how it would appear on my debit card and I got a response
Great little device as far as I can tell.
It's not available in my zip code yet, but two nearby cities have it. So I
should sign up and choose one of the other cities?
Then I can call anywhere? It's just that anyone locally calling the Magic
Jack phone number will incur LD charges?
I want to use it in my boss's small office. She uses her Blackberry, but I
have to use my cell to call clients and I don't want to use my cell for
that, because then they see my # on the ID and clients call me!
That's how I understand it anyway. I'm interested in buying one and it
looked too good to be true.
Your comments are a huge help.
Not sure I understand why "it's not available in my zip code yet".
The thing absolutely does not care where it is physically sitting, nor what the
telephone number / area code "tied" to it is.
You order it from whereever in the US/Canada/World you happen to be connected to
the Internet from. You have it shipped
to whereever in the US/Canada (probably won't ship to overseas) you want IT to
be plugged into a computer that's connected
to the internet. Someone at THAT computer configures it (it's totally self
explanatory) and decides what (virtual) State,
(real) Area Code for that state, and (real) phone number for that Area Code is
going to be its number.
Outgoing calls are free for as many years you bought at $20/year. Incoming
calls are free for *you*, charged at whatever
rate the caller pays for calls to that area code. As more and more people are
using either VOIP (Voice Over IP) or cellular
with unlimited nites/weekends and/or extremely large numbers of minutes, there's
*probably* no additiona charges to them
beyond their base fees.
I have two of them; one lives in Japan and "thinks" it's in NYC. The other
lives in multiple places and thinks it's in NC.
Customer service is via live chat on their website, great support.
I use Vonage for around $18 per month. That is the price if you make 500
minutes of calls. The same nation wide coverage with voice mail, caller
ID,Call waiting and email notification. MJ is limited to certain area
codes. It is worth it if you convince your callers to get one. I don't think
anyone is fighting to keep it out. There are blocks of numbers that are
bought up by many phone companies. The area codes needed by some just might
not be free right away. I like having an out of state number so the MIL can
call for free and yak as long as she wants. I might get more for other out
of state callers but most have cells that can make unlimited calls anyway. I
remember paying several hundred for the teens years ago so I am very happy
these days. To bad cable TV doesn't go the same route.
I was thinking of Vonage before I saw MJ. I don't like talking on the
phone. Rarely use it at home, so thought MJ would be the way to go.
I wanna see if it's at least good for outgoing calls, so I can convince my
boss to get a MJ so I don't have to use my cell for work calls.
She reimburses me, but then sometimes clients call me directly on my cell.
My cell is low fee prepaid, so I don't want to use it much.
I'm hoping MJ is the answer.
I have been trying MJ as a second line with Vonage which I have had for a
few years. Both seem to be the same quality. Vonage ask a fee to disconnect
so I am in no hurry to switch them off. The bottom line in expense is you
need to leave a computer on for MJ to work. This would add to your electric
bill but I am not sure how much that would actually be. You could turn off
your monitor and configure power settings to hibernate to conserve. I have
been thinking of a computer that would be low consumption like a new
Ultra-Mobile or handheld of some sort. I also use prepaid Tracfone for which
I pay $100 per year for more minutes then I ever use. I am trying to
abandon the phone completely in favor of email. I don't see why MJ would not
meet all your needs at such an unbelievable price. If you have broadband
access at work then you are all set.
in. Anyone who knows the workings of VoIP knows what the overhead is and
that they don't have a sustainable business model. BTW, there is nothing
technologically magical about magicjack. They require you to use that
silly energy wasting key which means you need to keep a computer running
all of the time. Behind the scenes they are just slightly different than
The overhead is what the business makes it.; from the little I've read, this
company has chosen to ratio its overhead to the customer base... to grow
only as it needs to. I've seen no evidence -- huge national prime time TV
ads as an example -- to contradict this. They had a soft launch with no big
"grand-opening" kick-off, which is a real key to fine-tuning how well a
business responds to customer growth.
Exactly WHY the company is probably going to remain healthy. The technology
is simple and straight-forward and cheap.
I don't know what you mean by "key".
For $20.00 per year vs Vonage at $26.00 per month, that's no big deal.
Besides, I don't HAVE to keep the computer on all the time if I don't need
to use the landline..... and I don't. As with a large number of the
population, I have a cell phone that I can use if I simply must make a call
between 11pm and 7am. Prior to magicjack, I would turn off the landline at
I remember similar criticisms leveled at Amazon regarding the sustainability
of its business model; I disagreed then with the naysayers then, too.
What is best in life? "To crush your enemies, see them driven before
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