Lowes vs. Home Depot

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I'm totally with you, John. When I first saw self checkout I thought "Cool! Nice to have an alternative when I'm just picking up a few small items." Then HD delivered on the other half of their new checkout model. They cut back their staff and now only keep one register open. This means that whenever I need anything oversized, weighed, measured, special ordered -- in other words, whenever I need anything expensive -- I go to the blue store.
Their model basically states that it's much better for you to have to stand there waiting than have a register worker be idle during parts of the day. The way I see it, they're saving money at the expense of my time. Of everything I consider when doing a project such as engineering, labor, materials, cost, and ROI, my time is the most important asset. It's the asset I can't replace.
I once spent 2 hours loading a cart with all kinds of renovation supplies; probably about $250 worth of stuff. I had everything from stove burner elements to crown molding. When I went to check out, I sat at the one register for 10 minutes and got pissed off and walked out. I left the cart sitting where it was. It was childish, but damn it felt good.
I still go to HD for door knobs and such. It's my "convenience store." Lowes gets my big business (windows, shower enclosure, water heater, tools, etc)
Their selection's better anyway.
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Quality, definetly Lowes. The wood is straighter and cleaner. Everything else the3 quality is much higher.
I had many issues with HD. One of which, most recent, I purchased a electric fireplace/heater. I took it home, installed it, and the heater thermostat was defective. Brought it back, got a new one, installed it........same thing. Brought it back....made them open it and test it there at the store.........same thing.........all were bad out of about 5 they tested.. After #5 , I got a refund and went to lowes..............its been running now for 2 years without a glitch. I wont ever go to HD again for anything. As far as Im concerned, they sell crap.
Never buy a load a wood from them without checking it first....most will be not straight, water loaded, or splintered.
Just my thoughts :-)
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Oh, one other thing ...
I'm not sure if it's like this everywhere around the country, but at my HD in SE Pennsylvania (same as the OPs) the tool section is in a secured area. They have their own register and make you buy it before you can carry it out. I've been in the situation where I was buying other things and had to wait in line twice because the tool guy refused to ring my other purchases.
Lowes doesn't treat you like a criminal.
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Jeff,
get your money back or get some kind of refund for neglection of contract..........or go to Lowes online, and buy it from there.
http://www.lowes.com/lowes/lkn?action=productList&Ntt=kitchen%20countertop&Ntk=i_products&categoryΚbinets%20&%20Countertops&N=0+5000303&Ns=p_product_description|0
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On 09/07/06 12:08 pm trbo20 wrote:

I've never been in a Lowe's that treats me like a criminal, but HDs vary according to the location. Of the various HD stores at which I shopped on Long Island, NY, some had a separate secure area for the tools while some did not. One HD store even had a security person who metaphorically frisked everyone as they left the store; is it purely coincidental that the racial mix in that community was different from most of the others?
Perce
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Percival P. Cassidy wrote:
SNIPS

Wonder what the loss ratio and inventory shrinkage in the store with the security guard at the exit is compared to most of he others?
Try shopping at a computer / electronics emporium on the Wes Coast calle dFry's , or at ant Costco store, in any color neighborhood if you want to know wnat being treated like a ciminal is.
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"John?] "
wrote:

giants
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Read my other post on this....
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Having a home in S. Florida and an H.O. insurance company that 'actually' pays off, I'm a big costomer of both. I redid all my doors and windows in my Fla home. Lowes was a good place for the doors and HD had a better window selection.
Installation was better with HD as they were more professional. But it is a crap shoot, because they sub it out anyway..
Basically.... Lowes is female and HD is male. Lowes is democrat and HD is repulican..
When I need girlie home improvement stuff , Lowes is 'usually' the place. IE appliaces or kitchen cabinets and countertops..
Lowes is usually good for cheap cement and fence posts, bricks and sticks. Today I saved over 3 bucks on some heat tape for my copper tubing at Lowes..I would have guessed HD..
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They both suck. Don't let something as little as a half mile travel be the decider; try both and see what you like. You'd be better ff in the long run with a good local lumberyard/home center. As for who is worse, that varies from store to store. For the most part, both chains stock the same products at the same price. A few may vary a few pennies, but not very much.
Both chains draw fro the same pool of applicants for their help. If you catch the right crew, you are going to be OK, but in a few weeks, faces change and so can service. It is rare that either store has more than two good people in the store at any given time.
Both have very neat and clean stores, both have very cluttered and dumpy stores. That will vary depending on where you live and how interested the manager is in keeping a nice store. Stores do have "personalities" depending on the management. Pick the one you like best after a couple of visits.
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On Wed, 6 Sep 2006 16:48:55 -0400, "ng_reader"

Home Depot is about 2 miles away. Lowes about 17 miles. I'd use 2 gallons of gasoline ($5.50) more just to go to Lowes than Home Depot. They are talking about putting a Lowes next to the HD which would be great for the customers.
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Lowes used to be crap but they have improved dramatically over the last decade or so. I remember a grand opening of a new store in Cary, NC 20 years ago and all the management was there. I told them their stores were crap and showed them how they had bolts without matching size nuts and visa versa. I told them how I could make a ton of money opening a hardware store right next to their store. I doubt they were listening to me but obviously they got the message from somewhere.
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The answer is yes, no, definitely, and maybe.
You have to know what you're going after. You have to know what it costs at more than one place. You can find bargains everywhere. No one place is consistently better/worse than another.
Steve
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ng_reader wrote:

In my area the Lowe's and Home depot are essentially across the highway from each other so no advantage either way distance wise and no issues splitting purchases between the two for the best prices.
Lowe's seems to have a better selection on a lot of things, but I still find for any larger project I end up being able to find 1/3 of what I need at Depot, 1/3 at Lowe's and the remaining 1/3 I end up having to chase after from "real" suppliers.
Other than the odd time when one or the other has pissed me off and gotten themselves on my 6 month black list my shopping is pretty evenly split between the two.
Pete C.
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...
Of the two, I think Home Depot is more politically correct. That's one reason I like Lowe's.

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Good one!
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Al Bundy <postmaster 127.0.0.1> wrote:

Huh?
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I've gotten to know most of the people at HD. Who and who not to ask stuff. I have trouble finding anyone to get to know at Lowes.
HD is 3 mi closer to Lowes. No big deal right? Well my junker pickup has one of those can't kill'em big 5.7 li. 350's. 10mpg with a tailwind. 900lbs of stone in the back and you never know it until you have to jamb on the brake and it comes through the back window. Now a 6 mi extra round trip at three bucks a gallon comes to a buck 80. I DO consider that.
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Al Bundy wrote:

Your junker pickup needs a tune-up. My non junker pickup with the 7.4L / 454ci and 4.56 axles gets 11.5mpg under nearly all load conditions.
Pete C.
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Nahhhhh. It burns oil just fine.
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In NC, Lowes stores are bright and cheerful. HD stores remind me of the inside of a paper bag. Lowes will meet HD prices.

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