If I could install the door myself I would have bought it directly from the company, problem is I do not know how to make the cut for the hinges & the holes for the keyholes.
Other then that this has to be one of the easiest installs for Lowe's. Remove old door install new door, no framing no cutting, no nothing.
I once special ordered some GP nonstock vinyl siding from Lowes. The computer said it would be in in 2 weeks. The local GP office had it and sent it to Lowes the next day. It was sitting there with my name on it. Lowes couldn't convince their computer it was received and told me I would have to wait the full 2 weeks to pick it up. I told them it was mine and already paid for, so I was taking it with me. It took the store manager and 2 other employees 3 hours to convince their computer to print me a receipt. Any other store than Lowes would have had me sign a manual receipt and cleared the computer later. Not them!
Bob
delivery
I'm really at the point that I would invest in another door and have it independently installed then fight it out with Lowe's for a refund on the Original door.
My questions:
1- What companys can I order just a 6 panel steel door with no prep from? 2- Who in the phone book would I look for to install this?BTW if anybody reading this is in the Orlando area is licensed, bonded & insured, feel free to email me if you can do this.
Thank again, Felix
"Geez I would have just used a saddle or something to make up the difference. If its that much of a bitch i'd just replace the whole damn thing"
The problem with this is: According to Lowe's if I go this route I am looking at about 3500.00 - 4000.00 as opposed to the $500.00 for just the door. My current door opening includes side lights and is all one peice, according to Lowe's. Big difference from 500.00 to 3500.00 when all I really want is the door replaced.
Now you've gone and done it.
To order a steel door in a non-standard size will be more of a pita than a wood door and is probably the source of the problem.
To order another you'll need to measure the existing for size (assuming it fits the opening correctly) and also give the supplier the proper locations for the hinges and lockset...I'm assuming here it's a metal frame as well although it would be simplest to keep the same locations even if it is wood frame.
There are bound to be a bunch of door/window manufacturing facilities in a place as large as Orlando--a search in the phone book should find a whole passel. You'll have to selectively pick the ones who do metal or both, not just vinyl.
As for finding someone to install it, that shouldn't be too difficult either, I'd think, although w/ the spate of hurricane damage there may still be a problem finding contractors--I know here we're still fixing hail/tornado damage from the severe storms two springs ago...
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Who's claiming that? The credit card company? I suppose technically that may be true that you had to file a complaint on the first invoice to get the full benefit of the consumer credit liability laws, but I'd not let them off that easily. Although, of course, since it is Lowe's that hasn't delivered and has the money, you should expect either delivery on the promised goods or a refund if they're not going to deliver.
Of course, w/ the promise of 50% off, your most cost-effective route will be to hope they will deliver, but that's sounding unlikely.
I'd sure look at that existing door and the frame and see if it seemed like that extra quarter of an inch is really mandatory.
Yeah or just hand the door a little more centered, so the molding overs up the 1/8" top and the weather stripping on the bottom hides the additional 1/8"
But no matter what, they should have given an estimate on the door, or give a status on it's construction, so the customer doesn't feel trapped.
later,
tom @
On Wed, 02 Mar 2005 15:32:33 -0600, Duane Bozarth scribbled this interesting note:
You know it isn't. They sent a rep of some sort out who didn't know what he or she was doing and this individual most likely measured the opening instead of figuring out what the door needed to be. It will be quite a sight when the door finally is delivered and it has to be cut down in order to fit correctly and then this home owner will really be quite irritated!
That is my prediction and I'm sticking with it. I'd like it if the original poster kept the 'group informed of the progress of this little escapade. I want to know if this actually happens!:~)
-- John Willis (Remove the Primes before e-mailing me)
what are you going to say when you find out the door in question is metal?
Those who know me expect no less! ;^)
On Wed, 2 Mar 2005 15:18:08 -0700, "Charles Spitzer" scribbled this interesting note:
Oh, I already read that part. If it is metal skin that is laminated onto a wood substrate, that can be cut, if it has to be. Otherwise, Lowes needs to get ready to take it back and deliver a standard door!
-- John Willis (Remove the Primes before e-mailing me)
Often grumbled by me as, "A fish rots from the head down."
Jeff
"John Willis" <
What's even more sad is that he was quoted several 1000 for a replacement door assy w/ sidelites. I recently bought a nice full steel door assy with panels, 2 12" sidelites, and a little half moon glass window. It's cheap, but it's a really nice door - for 50 bucks more than he's paying for a boring flat, blank custom steel door. Mine was just a Stanley steel door special ordered from Home Despot. $550 delivered. I painted it, as suggested, and it's a fine looking thing. A good installer could have had his old assy sawed out and the new one installed in probably less than 2 hours.
One of my recurring rules of thumb for home improvement - If it seems complicated or overly expensive, you are almost certainly going about it all wrong. Best to get more than one opinion on some things.
BTW - he needs to carefully read his special order contract before crying like a baby to a bunch of people who already know exactly what it says. Thereafter, the CC company will generally refund if the terms haven't been honored. Best to negotiate with someone at Lowes for resolution, but not while crying. Or - plan C - small claims court is probably the only other option.
- Nate
If the installer who measured it is too stupid to figure out how to compensate for the 1/4 inch you DO NOT want him working on your house.
1-I did pay with a CC but they are claiming it is beyond the point I can dispute it.2-Door being 70 ¼; I did not measure it the Lowe's installer did (On July 29th 2004) so I can only guess that's what he needed. Not replacing the frame just the door!
3- Complaining to the vendor; A) they are pretty much blaming all the delays on the vendor. B) They will not tell me who the vendor is they are buying it from. The book I ordered the door from is very generic and I don't remember seeing their name listed.4- My letter to Board members is not written in a mean or accusatory fashion, it's basically a cry for help
5- I ran a D & B on Lowe's so I have all the corporate officers I was still hoping to get an email address or two.6- The manager has been no help, he basically paid me off last month to continue to wait, gave me back ½ the cost of the door ands promised a resolution in 7 days. It's now 40 days later. Mind you he could have kept that damn freaking money I just want my door!
7- Put a strip of wood to make up the ¼ difference; You'd think that Lowe's would think of something like that. I'm not a carpenter so I would never have but that a good idea!8-All the letters will go out certified return receipt requested mail. This way I know they got them.
When it comes down to it I'm only out a small bit of money but the headaches this has cause me will really make me think twice about special orders from Lowe's. While I will continue to shop there and do not want to turn this into a trash Lowe's tread, I will shop elsewhere for special orders.
I will keep all posted on the outcome,
Felix
AutoTracer wrote:
Explain how
symapthetic
I have to admit, 70 feet is pretty damn special.
I found that the busiest Lowe's in the Phoenix area was terrible. Their employees were as dumb and ignorant as those at Best Buy, they made tons of pricing mistakes, and the general manager was an idiot, except for his ability to look people straight in the eye and tell them outright lies and "assure" them that everything would be taken care of. But I wish him good luck in prison.
I called the 1-800-44-LOWES customer service number a few times, but the corporation only pretended to gave a damn.
It's too bad that Lowe's was like that because they're located almost across the street from me, but fortunately there's a Home Depot only
1/4 mile away and, even better, a real hardware store only a little farther away.On Thu, 03 Mar 2005 01:49:29 GMT, "Art" scribbled this interesting note:
Problem is, all too often, the person who did the measuring is not the person doing the installing...
-- John Willis (Remove the Primes before e-mailing me)
I'm surprised that this has gotten by 30 posts without comment. 70" is
5'10". I'm a little height challenged, so I'd be able to pass, but a lot of my friends would end up with a helluva crease in their foreheads. Maybe you're building something for that very funny Geico commercial? (The fake reality show "Tiny House")So I'm guessing you mean 80" as the standard and you wanted 80-1/4". That's still awfully close to the standard size that you could get for a lot less money. I'm assuming that you have an existing doorway that you absolutely can't modify, even with a slightly different sadlle?
Greg Guarino
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