My wife and I recently discovered that the tiles in our brand new home were not securely installed. A tile expert came in and test each of our tiles with a metal rod and found that 2/3 of our downstairs floor (18" X 18" tiles) were "loose". We contacted the company which sold us the house and were informed that they would resolve the problem by drilling holes somewhere in the tiles and injecting a substance that would secure the tiles. I don't know much about tiles, and would like to know if this is a good solution. Drilling holes in the tile, didn't sound like the best idea. I would have thought that reinstalling new tile would insure a better outcome. What do you think?
Jim