In the winter, my Lenox heat pump outside unit shuts off every 3 or 4 days.
I have to go outside, take the cover off and press the lil red button and it
starts back up. I think some sort of compressor protection gizmo is
tripping. It doesnt happen in the summer, only winter.
Any Ideas before I call the contractor and they charge me there usual charge
of $700 ?
Yea...call the contractor that you trust, since this isnt a fix for
untrained, nor the person without the correct tools to repair.
You have been having it serviced by a tech at least one time a year right?
If not, you might be about to find out why we suggest to everyone as does
the makers, to do this.
Its a high limit switch..the question is, WHY is it tripping? There are
several possibilities, and none of them cost $700....or more...if you are
actually paying that much, then its not the contractor with the problem
I appriciate the reply,
I bought the unit new Lenox 8 years ago, inside outside unit/$5000. THe
blower went after 6 years (hense the $700) because the little printed
circuit board which was part of the blower moter shorted out. engineering
None of my neighbors get their heat pumps serviced annually, and have had no
problems with theirs for 15 years or more.
Kinda feels like extortion to pay that much for a new unit and have to
expect to pay for service, parts and more service. Guess you hvac guys got
me just where you want me.
I'm not a pro, and some of them know I do not always support their
positions. In response to your comment, I have the following
questions. Do you take your car in for regular oil changes and other
service? Do you base the frequency of this service on the
recommendation of the manufacturer and dealer? If so then why would you
ignore the recommendation of your HVAC manufacturer and dealer for
I do not necessarily know the ins and outs of the system, but I know
they are mechanical and that there are many little things which can be
checked, lubed, and adjusted to ensure that the system not only keeps
running, but that it runs efficiently.
actually, I change my own oil, replace spark plugs wires and rotor and cap.
I doubt that service would of spotted a part that was going to go bad in the
future. There is a slim chance they may have, but i doubt it.
The really funny thing is, after i bought this unit, I had regular service
from the contractor who sold, installed the new $5000 unit. He came out,
cycled it thru the heating and cooling cycles using the thermostat, and then
went outside and added oil to the fan motor. When I asked him is that all
there was to it, he said yes and i could do it myself, gave me the oil, and
I stopped the $90 service on his say so.
I have a Lennox Heat Pump that I disconnected and just leave there.
I will never recover the initial cost and keeping it running is
impossibly expensive too, for what money it's supposed to save.
I went back to electric heat, and fans in the summer. It works fine.
This was a very old model now but the same principle applies. If
they're scolding you for not having it maintained, they have to subtract
that cost from the advertised heating savings when they sell it to you.
Probably not. Continuing with my questions. Since you follow your car
manufacturers recommendations for service, why do you ignore your HVAC
manufacturer's recommendations? Remember, the service is not really to
spot parts that are about to break, it is to extend the life, and
maintain the efficiency, of the unit.
Again i appriciate the info.
I will check the filter and try to find another Lenox repair shop.
I know its not fair to lump in honest hvac with the few not so reputable
dealers, I just get frustrated.
Lennox is crap in the sense that like Trane..or American Standard, they have
you over a barrel with parts, service and the like.
I have yet to have a Lennox that failed that you can just run into the local
supplier, and buy a board, or that damn propriatary relay without an act of
congress, and thats the way it is with them.
God help you if its under warranty. Even a Lennox dealer has a hard time
getting the part, EVEN if its sitting on the counter in front of him at the
There are two brands that I like...but, the point is, from a consumers
standpoint, that no one single brand will be the best, unless it is
installed and MAINTAINED correctly. If you are looking at the brand from the
standpoint of what is easy to get parts for, then Goodman, the junk that it
is, is the easiest. Installed correctly, it will last as long as its going
to last..be it 5 years, or 10. Tappan and Amana fall into that same
grouping. The new lifetime warranty on the compressor is a marketing tool
that will probably soon either be dropped, or will lead them into Chapter
As far as quality out of the box...this is simple. All are garbage until
they are installed. Then, the quality of the install will be the saving
grace on the unit. Some units are IMO slightly better than others and give
better factory support in case of the odd issue that may come up. I like
Rheem/Ruud for that, but I wont install them due to a personal preference to
continue to try to sell only products made here in North America, by
American owned companies. Rheem/Ruud is no longer an American owned company.
In the case of a mini split ductless however, the Japanese units shine, and
the quality of Mitsubishi is second to none, and they are much higher in
cost, it is a case where it is indeed worth it. As far as installs, I am a
York dealer. I could have sold and been a dealer for any company, but I
prefered to use a product that I trusted, and had full factory support in
case of some oddball issue...the side benefit is that they are the worlds
ANY product can and will fail. It does not matter what name is on it, or who
installed it. The simple facts are that it WILL fail. Knowing that, it makes
sense to install it in such a manner that you reduce the likelyhood that the
unit will fail due to installer issues. It happens rarely. Really. It also
makes sense that the company that intstalls it for you maintains it, and
does it in a manner that the units maker recommends for the particular area
that it is installed in. If a company is going to take your $5000, (again,
just seems really high, particularly if you didnt have duct ran) I cant see
them not servicing it for you for at least 2 years for free. Thats me...if
we install one, you get free service for at least 2 years. I dont agree
with ANY of the units warranties. None. The #1 complaint we have heard, from
the owner of ANY unit is: But, its under warranty, what do you mean we have
to pay to replace it?
Anyone thats had a compressor changed out under warranty knows it can be
expensive. Just in labor. Most makers only cover labor for the 1st year. it
is up to the servicing, or installing company if they are going to cover it
for longer. There are a few companies that will pay their dealers for some
warranty repairs, why charge the customer double? Cause its all in the
money. As a company owner, I see things a bit different, and thus, the
reason I seem to bitch and whine so much. I hear it daily. The only things
we charge for under warranty ON EQUIPMENT WE SOLD, is for a compressor
changeout after the 2nd year.
Look..I dont have all the answers. I started in this trade for several
reasons. The main one was that my mother in law got ripped off in CA while I
was living there and after being in the service end of auto dealerships for
most all my life, I knew it could be done for less, and still make a profit.
We come here to this group for a varity of reasons, and when we can, we
offer what we can. Some might not agree with what we say. Its ok...I just
know that locally we have a reputation for being fair, and also selling some
pretty good stuff. We dont make everyone happy, and we dont get every job.
If I can prove to one person not all the companies in this area are crooks,
then it was all worthwhile...even if we are not getting rich..:)
Sorry about the rambling..but I think it might explain my position better.
BTW..I am a homeowner too...I do a few things myself, but being in the
trades, I do believe there are times that its best to call someone in to do
the work. (hell, here its law in many cases) and I do.
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