I have a new (2002 year model)Kenmore dishwasher, model #665.2217512, manufactured by Whirlpool. I can't get the lower spray arm off. There is a 3/4 inch diameter plastic threaded plug in the center. I can turn this plug counter-clockwise all day long, but the plug will not remove. There must be some secret to removing the sprayarm?
I need to remove the spray arm so I can check the pump intake for debris. The dishes are not cleaning well at all, and there are signs of inadequate water. When the machine was 6 months old, a technician came out to fix the same problem. Obviously, I didn't pay close enough attention.
Any suggestions?
Steve