Tom Postma wrote: :: Hi Scott,ordered my windows through home depot in ontario can.Ordered :: them in August with clear glass, they show up in end of sept with :: grills in them shipped back reorder,The new onees show up in first :: wk of nov. tell me that it has one glass cracked tell me to go ahead :: and install will repair when lgass comes in(ordered that wk).After :: inspection noticed one frame was warped,both openers facing same :: direction not ordered that way,called manager of that division said :: he would reorderor give me an adjustment which i took instead of :: waiting for another 4 to 5 weeks.My feeling was that they did not :: give a damn about the customer,they jerked me around each telling me :: a different story,am still waiting to get the glass installed.By the :: way these windows are made by Farly windows in Presscot i think.Tom :: ::
Sorry you had such trouble. It took 12 days to get my windows in. There were
9 special order ones, and 5 standard size, in-stock windows. All the windows are standard size, but they are not all stocked at HD. Anyhow, 8 had the grilles in them, the rest did not. Everything was correct....I was kinda suprised.
I got some caulk from a local siding store....good to 0°F. Got 6 windows installed yesterday.
Thanks for the help, Scott