I bought a chandelier second hand. It did not come with the manual. I looked up general instructions on the internet.
Every article I read said to connect the black wire from the junction box to the black wire on the fixture and likewise for the white wires. They said to hook up the bare copper ground wire to the ground wire of the fixture. The problem is that both wires on the fixture are clear.
I looked up what the worse thing that could happen was if I installed them backwards. The articles said it would either trip the breaker or not work at all. So I figured I would just hook it up one way and see if it worked and then switch them if it didn't. I have switched the connections now about five times and no combination seems to work. I did strip the wire some more just to make sure they were making contact, but still no luck.
In addition, the mounting strap had a hole labeled ground on the fixture, but there was no way to attach the bare copper wire. At first I left it tucked into the junction box, then I tried running it through the hole making sure it made contact with the strap.
There are four light bulbs all with the filament attached. In the unlikely case it was the lightbulbs, I did switch one out. Still nothing.
I don't have a voltage tester at the moment.
Is there any way to test the chandelier itself to make sure it works?
Any help would be appreciated.
Thanks. Angela