IDT wants to charge me a dollar to send me a bill

I asked for a hard copy bill, only because it is a pain in the ass to have to log on to the utility company's web site to check my bill.
I would love it if they just sent the statement in an email, but they don't do it that way. I have to set up a username and password.
I pay the bill using direct draft so the only reason I want to see my statement is to check the call log. I then just throw the statement away.
We are talking about a phone bill not a CIA secret document.
Just sending an email should be enough security just to view the bill.
I told them I was not going to pay for them to send me a bill. They could just cancel my service. They waived the charge, but ignored my suggestion just to email it to me.
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Yhe name of the company is IDioT? What do they peddle so I can avoid them, too. >G<
Joe
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I left that out. They are a long distance phone service. A while back they wanted me to pay 4 bucks just for the service. I complained and they waved that charge too.
I would love to get my statements by email, but I am not interested in having to log into a web page just to view my statement.
Email is secure enough for a utility bill.
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Terry wrote:

Blow 'em off. We use Vonage (other services are available) and have two VoIP lines. For 19.95/month we get:
Another telephone number, All the goodies (voice-mail, caller-id, call-waiting, forwarding, yak-yak-yak) All the long-distance to most anywhere that we can eat.
$19.95 per month. Period. No 911 fee, no fuel-surcharge, no universal access fee, no Al Gore tax, no sales tax. Zip.
For our company, we diligently sought the cheapest long-distance rates. In spite of that, our LD bill was over $200/month. All that went away with VoIP.
Here's a suggestion: Visit Best Buy, Sams, or the Vonage web site and pick up their kit - $19.95. Try the thing for a month. If you don't like it, cancel. It's a $20 gamble, but if it DOES work, you can tell your current provider to wrap their lips around a tailpipe.
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phone jacks? I would like to be able to just keep the phones where they are. Also, I do some away from home consulting for up to a couple months at a time. Can I bring Vonage along, use my laptop, and still be able to use another phone (I am a writer and sometimes need to be able to record the conversations and this is easier for me to do using a cordless phone and a Radio Shack phone recording control)?
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I have a friend that just went to VoIP and he doesn't like it. I am not ready to give it a try yet.
My Internet has weekly downtime.
My health is not the greatest. I don't foresee a 911 call in the near future, but I would like to be able to make one if I need to.
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program what your address is and then it contacts the correct emergency center. Everybody was hyperventilating over what happens if someone is using VOIP from (say) a hotel room and forgot to change the preferences.
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How about this one? http://magicjack.com/site/index.html

--
Mark Lloyd
http://notstupid.laughingsquid.com
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On Thu, 07 Feb 2008 15:04:16 -0600, Mark Lloyd

That little gadget looks pretty interesting. My long distance runs around 3 bucks a month so I don't need it, but for anyone that does do long distance it would be a low risk gamble.
You could get one of those phones that need one phone line and come with 3 extensions and use it from 4 places in the house without any re wiring.
No incoming number I guess though?
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wrote:

I have one of those cordless phones. It came with 3 handsets, but can be expanded to as many as 10 (I don't need THAT many).

I think you do get an incoming number with that device. Like any VoIP, you get to choose among many area codes.
I'm considering trying the thing. The Amount they're changing is a lot less than the $65/month the local phone company changes for unlimited long distance (that's $45 plus all the fees).
--
Mark Lloyd
http://notstupid.laughingsquid.com
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wrote:

My gas and electric company won't send email bills.
The gas/electric company just emails me to say to go to their website. I think someone gave them the strange idea that I would be embarrassed if someone read my email and found out I use gas and electricity.

I'd like to know the reason myself.

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wrote:

The utility companies will send you an email telling you that your new bill is ready to view online, but wont just send you an email of the bill.
However, if you forget your password information the same group of geniuses will send your username and password to your email address.
I think the most likely answer is that emailing your bill would be more work for the IT department.
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assword to your email address.

Probably more work for accouting to pay for the postage, paper, etc.
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wrote:

That was my point.
They want to charge me for a paper bill so I will use the online bill pay. I don't need to use the online bill pay. I have been using direct draft for many years now.
The most convenient way for me to get the bill is email. I don't want to have to log in with a username/password to their web page each month. Although, now that I am using Firefox, it might not be as much of a problem because Firefox remembers your log in information. (I don't know what mine is yet)
Just send me an email statement and we can both be happy.
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