It's a well-earned reputation. UPS ground shipping, particularly for
smaller orders, is ridiculously priced for the end user. Not only
does UPS charge brokerage, they charge a fee for paying taxes on our
behalf. So for a $25 item we might owe $4 in taxes. UPS charges a
minimum fee to pay that tax on our behalf (I think it's around $6,
increasing depending on the item value). So instead of $4 it's $10.
That's on top of the brokerage fee and the shipping cost itself...I
once bought a $30 item that ended up costing $80 (my first UPS
experience). Needless to say, I avoid them like the plague. If I
lived in the US it would be a different story.
Canada Post (i.e. shipped via USPS) charges a brokerage of $5 per box
+ taxes...WHEN they decide that the item is subject to those rules.
I'd say that a good 75% of my orders aren't subject to any fees at
FedEx is middle of the road for my purposes. Much better than UPS in
terms of brokerage fees and bullshit fees. Stuff gets here faster
than USPS/CP. When USPS isn't available I go FedEx.
I never use Fedex or UPS. It cost more than 30% in brokerage fee using UPS,
not sure about Fedex but I know they charge a lot too. I never buy anymore
from USA if they do not ship USPS. I once bought a $1100.00 roadbike. I was
surprise by the huge brokerage fee about $350.00.
We do our shipping to and from the US using our FedEx account, and
brokerage fees are very low, maybe even zero.
UPS was a crock of shit last I remembered - that's why I was asking.
I will say that I order stuff sometimes from tigerdirect.ca, and the
stuff is shipped directly to me from their US warehouse and the shipping
charges are pretty reasonable - no bullshit brokerage fees that I could
If you use FedEx Express, brokerage fees are included in the shipping
price. If you use FedEx Ground, you arrange--and pay for--your own
According to their FAQ, HF ships "anywhere in the world". That's nice, as
Princess Auto is a pale imitation of HF; it's a Harbor Freight knockoff.
I believe at least some of TigerDirect's Canadian-market stuff comes from
their warehouse on East Beaver Creek Road, in Richmond Hill, Ontario.
They fees are in there, but TigerDirect's sales volume is so high they
probably get a break on the brokerage fees. They may also do their own
customs clearance, the way FedEx Express does, which would dramatically
lower costs and improve turnaround times.
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