I got carpet through HD and they sent out some bozo team to install it. I was
not happy with many of the 'tricky' pieces they had to do. I ended up calling
HD back to complain a few weeks later and they sent out a different company to
fix it up. They did a good job.
About 2 years later, the carpet began to bubble up in a few rooms, so I called
back again (lifetime restretching guarantee at HD) and they sent out a
different company again to restretch.
So....you can save a few bucks through HD or maybe go with someone who is
recommended via word of mouth in your area who just does carpeting and save
Had them install countertops. Got it wrong (tilted) but insisted it was ok.
Finally had them fix it, but some of their contractors cannot seem to find
work on their own, and the reason is beginning to be clear to me. Might
work out if you are technically oriented , and are there the whole time the
work is being done.
They replaced my carpet 5 years ago, and the installers did an excellent
We are scheduling again with HD for carpet in our newly finished basement.
Around here, HD uses independent installers, they are not employees.
The way I figure, no matter where or who you contract for installation
services, the quality of the crew is a crap shoot.
*shrug* They're a moderately big warehouse with a lot stuff
of randomly distributed quality, conveniently located and only
slightly overpriced. If you're after something unusual, or
high quality, or your after expertise, they're not for you.
If you're after a canned solution to a generic homeowner problem,
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