Help w/ Compressor Unit Interface with Gas Heater-Furnace

Sorry this is long. The sequence of events seemed to play a role in why my Heater is not working.
Houston Texas. Very Hot 5 months of the year, Cold for 1 month, and nice weather for 3 months in Spring, and 3 months in Fall.
Two-story house. Dual systems of AC/Heat.
Each system was installed as all one brand, a Heat Pump (Compressor, etc) on the outside, and Evaporator coils, Gas Heater/Furnace, Fan, and "Electrical Interface Box" on the inside in the attic.
After about 10 years, from when the house was new, the Evaporator coil on one of the systems leaked. I called the company specializing in this brand (Starts with a "C" and the founder helped invent A/C) and had the Evaporator coil unit replaced. It was very expensive in my opinion - but they did a good job.
3 years later, the Compressor in one of the Heat Pumps went out. Because in Houston everything rusts, and the other compressor in the other unit had rust (these units had the compressors touching the ground) I knew the other compressor unit was about to go.
So, instead of calling the "expensive company" I shopped around. Finding another company I believed I could trust, they gave me a very good deal on replacing both the whole Heat Pump / Compressor Units. But the brand was not the same brand I had before. (Brand starts with "L," company started in Iowa) However, they assured me the units would "interface correctly and match up".
These compressor units are not on the ground, and the AC worked fine - in a very hot summer.
However, next, my other Evaporator coil started leaking, and now needed to be replaced. Because of the good deal on the compressor/AC units, I called the previous company back who favors "L" products. They replaced the Evaporator coil with an "L" unit.
Everything was working fine for AC in a very hot summer. But, after about several weeks of not using the AC in the Fall, we have a cold front come through.
I switched the thermostat on both systems over to "Heat" and fire up both Gas Heaters. Everything *seems* to be working fine on both, as I get that "burning smell" when the dust in the heater is cleared away.
However, soon after when it gets very cold, I notice that both heater units are not heating. They cycle on and off very fast compared to the way they used to.
So I called previous company back, and they said both "electrical interfaces" are "broken" and need to be replaced. It seemed very expensive for some electrical parts.
I'm not sure, but I think this is the "Control box" There is one box with about a dozen wires coming into it. They are noted by:
WF RF GF C YT ET GT OT YHP EHP OHP R
Question(s):
1.. What are the odds both "electrical interfaces" go out at the same time, when I start using the heater?
2.. Did I make a big mistake by not going with the same "brand" of compressor/Heat Pump system?
3.. In other words, did the new "L" system not "interface properly" the heat Pump outside, with the Heater/Gas Furnace inside?
4.. Does the company that installed the new brand of Heat Pump/AC have any responsibility to make sure the heater system works with it?
I guess I will have to pay to get this fixed. But I trying to decide which company to go with - Company who specializes in "C" products (which installed the heater/ EIB originally) or company who specializes in "L" products which I thought I liked.
Thanks,
Cliff in Houston
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This is the same post as the other with the same title, but with HTML. The line breaking/Subscripts on the Plain Text didn't come out right.
Sorry this is long. The sequence of events seemed to play a role in why my Heater is not working.
Houston Texas. Very Hot 5 months of the year, Cold for 1 month, and nice weather for 3 months in spring, and 3 months in fall.
Two-story house. Dual systems of AC/Heat.
Each system was installed as all one brand, a Heat Pump (Compressor, etc) on the outside, and Evaporator coils, Gas Heater/Furnace, Fan, and "Electrical Interface Box" on the inside in the attic.
After about 10 years, from when the house was new, the Evaporator coil on one of the systems leaked. I called the company specializing in this brand (Starts with a "C" and the founder helped invent A/C) and had the Evaporator coil unit replaced. It was very expensive in my opinion - but they did a good job.
3 years later, the Compressor in one of the Heat Pumps went out. Because in Houston everything rusts, and the other compressor in the other unit had rust (these units have the compressors touching the ground) I knew the other compressor unit was about to go.
So, instead of calling the "expensive company" I shopped around. Finding another company I believed I could trust, they gave me a very good deal on replacing both the whole Heat Pump / Compressor Units. But the brand was not the same brand I had before. (Brand starts with "L" company started in Iowa) However, they assured me the units would "interface correctly and match up".
These compressor units are not on the ground, and the AC worked fine - in a very hot summer.
However, next, my other Evaporator coil started leaking, and now needed to be replaced. Because of the good deal on the compressor units, I called the previous company back who favors "L" products. They replaced the Evaporator coil with an "L" unit.
Everything's working fine for AC. But, after about several weeks of not using the AC, we have a cold front come through.
I switched the thermostat on both systems over to "Heat" and fire up both Gas Heaters. Everything *seems* to be working fine on both, as I get that "burning smell" when the dust in the heater is cleared away.
However, soon after when it gets very cold, I notice that both heater units are not heating. They cycle on and off very fast compared to the way they used to.
So I called previous company back, and they said both "electrical interfaces" are "broken" and need to be replaced.
I'm not sure, but I think this is the "Control box" There is one box with about a dozen wires coming into it. They are noted by:
WF RF GF C YT ET GT OT YHP EHP OHP R
Question(s):
1.. What are the odds both "electrical interfaces" go out at the same time, when I start using the heater?
2.. Did I make a big mistake by not going with the same "brand" of compressor/Heat Pump system?
3.. In other words, did the new "L" system not "interface properly" the heat Pump outside, with the Heater/Gas Furnace inside?
4.. Does the company that installed the new brand of Heat Pump/AC have any responsibility to make sure the heater system works with it?
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face=Arial> <P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face="Times New Roman" size=2>This is the same post as the other with the same title, but with HTML.&nbsp; &nbsp; The line breaking/Subscripts on the Plain Text didn't come out right.&nbsp; </FONT></P> <P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face="Times New Roman" size=2></FONT>&nbsp;</P> <P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT size=2><FONT face="Times New Roman">Sorry this is long.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>&nbsp; The sequence of events seemed to play a role in why my&nbsp; </FONT><FONT face="Times New Roman">Heater is not working.&nbsp; </FONT></FONT></P> <P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o:p><FONT face="Times New Roman" size=2>&nbsp;</FONT></o:p></P> <P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face="Times New Roman"><FONT size=2><st1:place w:st="on"><st1:City w:st="on">Houston</st1:City> <st1:State w:st="on">Texas</st1:State></st1:place>.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>Very Hot 5 months of the year, Cold for 1 month, and nice weather for 3 months in spring, and 3 months in fall.</FONT></FONT></P> <P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o:p><FONT face="Times New Roman" size=2>&nbsp;</FONT></o:p></P> <P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face="Times New Roman" size=2>Two-story house.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>Dual systems of AC/Heat.</FONT></P> <P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face="Times New Roman" size=2>Each system was installed as all one brand, a Heat Pump (Compressor, etc) on the outside, and<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>Evaporator coils, Gas Heater/Furnace, Fan, and “Electrical Interface Box” on the inside in the attic.</FONT></P> <P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o:p><FONT face="Times New Roman" size=2>&nbsp;</FONT></o:p></P> <P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face="Times New Roman" size=2>After about 10 years, from when the house was new, the Evaporator coil on one of the systems leaked.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>I called the company specializing in this brand (Starts with a “C” and the founder helped invent A/C) and had the Evaporator coil unit replaced.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>It was very expensive in my opinion – but they did a good job.</FONT></P> <P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o:p><FONT face="Times New Roman" size=2>&nbsp;</FONT></o:p></P> <P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face="Times New Roman" size=2>3 years later, the Compressor in one of the Heat Pumps went out.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>Because in <st1:City w:st="on"><st1:place w:st="on">Houston</st1:place></st1:City> everything rusts, and the other compressor in the other unit had rust (these units have the compressors touching the ground) I knew the other compressor unit was about to go.</FONT></P> <P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o:p><FONT face="Times New Roman" size=2>&nbsp;</FONT></o:p></P> <P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face="Times New Roman" size=2>So, instead of calling the “expensive company” I shopped around.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>Finding another company I believed I could trust, they gave me a very good deal on replacing both the whole Heat Pump / Compressor Units.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>But the brand was not the same brand I had before.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>(Brand starts with “L” company started in <st1:State w:st="on"><st1:place w:st="on">Iowa</st1:place></st1:State>)<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>However, they assured me the units would “interface correctly and match up”.</FONT></P> <P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o:p><FONT face="Times New Roman" size=2>&nbsp;</FONT></o:p></P> <P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face="Times New Roman"><FONT size=2>These compressor units are not on the ground, and the AC worked fine – in a very hot summer.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN></FONT></FONT></P> <P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o:p><FONT face="Times New Roman" size=2>&nbsp;</FONT></o:p></P> <P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face="Times New Roman" size=2>However, next, my other Evaporator coil started leaking, and now needed to be replaced.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>Because of the good deal on the compressor units, I called the previous company back who favors “L” products.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>They replaced the Evaporator coil with an “L” unit.</FONT></P> <P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o:p><FONT face="Times New Roman" size=2>&nbsp;</FONT></o:p></P> <P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face="Times New Roman" size=2>Everything’s working fine for AC.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>But, after about several weeks of not using the AC, we have a cold front come through.</FONT></P> <P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o:p><FONT face="Times New Roman" size=2>&nbsp;</FONT></o:p></P> <P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face="Times New Roman" size=2>I switched the thermostat on both systems over to “Heat” and fire up both Gas Heaters.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>Everything *seems* to be working fine on both, as I get that “burning smell” when the dust in the heater is cleared away.</FONT></P> <P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o:p><FONT face="Times New Roman" size=2>&nbsp;</FONT></o:p></P> <P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face="Times New Roman"><FONT size=2>However, <SPAN style="mso-spacerun: yes">&nbsp;</SPAN>soon after when it gets very cold, I notice that both heater units are not heating.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>They cycle on and off very fast compared to the way they used to.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN></FONT></FONT></P> <P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o:p><FONT face="Times New Roman" size=2>&nbsp;</FONT></o:p></P> <DIV style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0in; BORDER-TOP: medium none; PADDING-LEFT: 0in; PADDING-BOTTOM: 1pt; BORDER-LEFT: medium none; PADDING-TOP: 0in; BORDER-BOTTOM: windowtext 2.25pt double; mso-element: para-border-div"> <P class=MsoNormal style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0in; BORDER-TOP: medium none; PADDING-LEFT: 0in; PADDING-BOTTOM: 0in; MARGIN: 0in 0in 0pt; BORDER-LEFT: medium none; PADDING-TOP: 0in; BORDER-BOTTOM: medium none; mso-border-bottom-alt: double windowtext 2.25pt; mso-padding-alt: 0in 0in 1.0pt 0in"><FONT face="Times New Roman"><FONT size=2>So I called previous company back, and they said both “electrical interfaces” are “broken” and need to be replaced.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN></FONT></FONT></P> <P class=MsoNormal style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0in; BORDER-TOP: medium none; PADDING-LEFT: 0in; PADDING-BOTTOM: 0in; MARGIN: 0in 0in 0pt; BORDER-LEFT: medium none; PADDING-TOP: 0in; BORDER-BOTTOM: medium none; mso-border-bottom-alt: double windowtext 2.25pt; mso-padding-alt: 0in 0in 1.0pt 0in"><o:p><FONT face="Times New Roman" size=2>&nbsp;</FONT></o:p></P> <P class=MsoNormal style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0in; BORDER-TOP: medium none; PADDING-LEFT: 0in; PADDING-BOTTOM: 0in; MARGIN: 0in 0in 0pt; BORDER-LEFT: medium none; PADDING-TOP: 0in; BORDER-BOTTOM: medium none; mso-border-bottom-alt: double windowtext 2.25pt; mso-padding-alt: 0in 0in 1.0pt 0in"><FONT face="Times New Roman" size=2>I’m not sure, but I think this is the “Control box”<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>There is one box with about a dozen wires coming into it.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>They are noted by:</FONT></P> <P class=MsoNormal style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0in; BORDER-TOP: medium none; PADDING-LEFT: 0in; PADDING-BOTTOM: 0in; MARGIN: 0in 0in 0pt; BORDER-LEFT: medium none; PADDING-TOP: 0in; BORDER-BOTTOM: medium none; mso-border-bottom-alt: double windowtext 2.25pt; mso-padding-alt: 0in 0in 1.0pt 0in"><o:p><FONT face="Times New Roman" size=2>&nbsp;</FONT></o:p></P> <P class=MsoNormal style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0in; BORDER-TOP: medium none; PADDING-LEFT: 0in; PADDING-BOTTOM: 0in; MARGIN: 0in 0in 0pt; BORDER-LEFT: medium none; PADDING-TOP: 0in; BORDER-BOTTOM: medium none; mso-border-bottom-alt: double windowtext 2.25pt; mso-padding-alt: 0in 0in 1.0pt 0in"><FONT face="Times New Roman" size=2>W<SUB>F</SUB><SPAN style="mso-spacerun: yes">&nbsp;&nbsp; </SPAN>R<SUB>F</SUB><SPAN style="mso-spacerun: yes">&nbsp;&nbsp; </SPAN>G<SUB>F</SUB><SPAN style="mso-spacerun: yes">&nbsp; </SPAN>C<SPAN style="mso-spacerun: yes">&nbsp;&nbsp; </SPAN>Y<SUB>T</SUB><SPAN style="mso-spacerun: yes">&nbsp;&nbsp; </SPAN>E<SUB>T</SUB><SPAN style="mso-spacerun: yes">&nbsp;&nbsp; </SPAN>G<SUB>T</SUB><SPAN style="mso-spacerun: yes">&nbsp;&nbsp; </SPAN>O<SUB>T</SUB><SPAN style="mso-spacerun: yes">&nbsp;&nbsp; </SPAN>Y<SUB>HP </SUB><SPAN style="mso-spacerun: yes">&nbsp;&nbsp;</SPAN>E<SUB>HP</SUB><SPAN style="mso-spacerun: yes">&nbsp;&nbsp; </SPAN>O<SUB>HP </SUB><SPAN style="mso-spacerun: yes">&nbsp;&nbsp;</SPAN>R</FONT></P> <P class=MsoNormal style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0in; BORDER-TOP: medium none; PADDING-LEFT: 0in; PADDING-BOTTOM: 0in; MARGIN: 0in 0in 0pt; BORDER-LEFT: medium none; PADDING-TOP: 0in; BORDER-BOTTOM: medium none; mso-border-bottom-alt: double windowtext 2.25pt; mso-padding-alt: 0in 0in 1.0pt 0in"><o:p><FONT face="Times New Roman" size=2>&nbsp;</FONT></o:p></P></DIV> <P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o:p><FONT face="Times New Roman" size=2>&nbsp;</FONT></o:p></P> <P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face="Times New Roman" size=2>Question(s):</FONT></P> <P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o:p><FONT face="Times New Roman" size=2>&nbsp;</FONT></o:p></P> <OL style="MARGIN-TOP: 0in" type=1> <LI class=MsoNormal style="MARGIN: 0in 0in 0pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"><FONT face="Times New Roman" size=2>What are the odds both “electrical interfaces” go out at the same time, when I start using the heater?</FONT></LI></OL> <P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o:p><FONT face="Times New Roman" size=2><FONT face=Arial>Slim,&nbsp;the&nbsp;same guy probably&nbsp;installed it so the same mistake is possible.</FONT>&nbsp;<FONT face=Arial> just guessing now</FONT></FONT></o:p></P> <P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o:p><FONT size=2></FONT></o:p>&nbsp;</P> <P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o:p><FONT size=2></FONT></o:p>&nbsp;</P> <OL style="MARGIN-TOP: 0in" type=1 start=2> <LI class=MsoNormal style="MARGIN: 0in 0in 0pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"><FONT face="Times New Roman"><FONT size=2>Did I make a big mistake by not going with the same “brand” of compressor/Heat Pump system?<SPAN style="mso-spacerun: yes">&nbsp; </SPAN></FONT></FONT></LI></OL> <DIV class=MsoNormal style="MARGIN: 0in 0in 0pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"><FONT face="Times New Roman"><FONT size=2><SPAN style="mso-spacerun: yes">Equipment quality is never the problem, the installer is 98% of the job.</SPAN></FONT></FONT></DIV> <P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o:p><FONT face="Times New Roman" size=2>&nbsp;</FONT></o:p></P> <OL style="MARGIN-TOP: 0in" type=1 start=3> <LI class=MsoNormal style="MARGIN: 0in 0in 0pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"><FONT face="Times New Roman" size=2>In other words, did the new “L” system not “interface properly” the heat Pump outside, with the Heater/Gas Furnace inside?</FONT></LI></OL> <DIV class=MsoNormal style="MARGIN: 0in 0in 0pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"><FONT face="Times New Roman" size=2>who knows there is not enough information.&nbsp; </FONT></DIV> <P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o:p><FONT face="Times New Roman" size=2>&nbsp;</FONT></o:p></P> <OL style="MARGIN-TOP: 0in" type=1 start=4> <LI class=MsoNormal style="MARGIN: 0in 0in 0pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"><FONT face="Times New Roman" size=2>Does the company that installed the new brand of Heat Pump/AC have any responsibility to make sure the heater system works with it?</FONT></LI></OL> <DIV class=MsoNormal style="MARGIN: 0in 0in 0pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"><FONT face="Times New Roman" size=2>I would think that you both share responsibility. Did you check the heat when they installed the unit? I always run the unit through a couple of heat and cool cycles to be sure. Not that I do not trust anyone but I have found that everyone is capable of making mistakes. Since they have come out and determined that you need new control boards it is time to talk to the owner and pray that your still under warranty</FONT></DIV></FONT></BLOCKQUOTE></BODY></HTML>
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