I have a Lennox Heat Pump and a Honeywell Chronotherm IV 8611 Thermostat. I understand the concept of the heat pump. I am a little confused about the Auxilary electric heat though. I live in Connecticut and it's been ranging from 2F to 20F degrees at night. I have the thermostat set at 65F. Some nights the unit runs almost constantly. I had a service call yesterday and the tech said this is normal in the winter. He checked the Auxilary heat and it does work. He explained that it is only supposed to come on if the temperature is 2 degrees or more from the target temperature. If this is the case it seems to me that the Auxilary heat would NEVER be used as the heat pump itself will activate as soon as the temperature falls 1 degree below the setting. My question is does the Auxilary heat work by temperature or should it help the heat pump reach the desired temperature if it knows it will take an hour to get back to the deired temp. If I set the temperature 2 degrees or more higher the Aux heat kicks in, but if I leave it at 65 constantly it never comes on regardless of the outdoor temp. Is this normal?? I just want to make sure it's working the way it's supposed to be! Thanks for any advice!
PeterV