We recently had a granite countertop installed - unfortunately the island slab had a gouge and 2 scratches. I complained to the installer and they have tried to repair these. The surface of their repair is smooth but I can see the impressions below the surface where the repair was made - the area is dipping & dented but covered by sealer. I complained again and they said they will try to repair - but all I can see is the problem growing in size as a larger indentation is made & then covered again by sealer. Can anyone advise what can be done to solve this problem ??? They have told me they can no longer obtain the silver pearl granite they have supplied and are unwilling to repair the whole top surface as they claim this is too labor intensive. I would be grateful for any help.
- posted
17 years ago