My heat pump is Goodman Model CPKE30-1B . I am looking for an online
Is it possible to know the age of the pump from the serial number ?
Does this unit also have a furnace , if not where do I look for it ?
Pl. help .
Sounds to me like you need some help with your new home.
Goodman website is not all that hard to find.
The CPK is not listed but a but a PKC is. Serial numbers are generally
worthless. Model numbers like you provided are better. The number you
listed leads me to think it is a remote heat pump. The air handler could be
in a closet, or in the attic. You probably will be better off call someone
locally and paying for them to make ya a copy of the manual.
Yes, it's possible to tell the age of any unit from the serial number. Some
are very obvious, but most are in code.
Yes, Goodman sells a furnace, but I don't know why you'd want to connect one
piece of junk to another piece of junk.
I think you have about a 5-6 year old,2-1/2 ton, 10
seer split-system heat pump but I can't say for
sure. I'd have to look it up and I am at home, not
at work. Do you have an air-handler in the house?
It should also have a model and serial #. It looks
kind of like a furnace and could be in a closet
somewhere or in the attic or basement.
The first 2 digits of the serial # will be the year
and the second 2 will be the month of manufacture
on Goodman equipment. If you call Goodman in TX
they can tell you if an extended warranty was
purchased for your unit. They are transferable to a
new owner for a minimal processing fee. You just
have to write a letter naming the old owner who the
unit was purchased by and then naming yourself as
the new owner. You may have to show proof but I
have never been asked for any on warranties I've
processed for customers. I'm the office girl. Lots
of posters to this group and especially alt.hvac
like to trash Goodman products but truely I don't
understand it. To me they really seem like the best
bang for your buck and we do sell other brands. I'm
in NJ so we are not big on heat pumps of any kind.
Feel free to e-mail me if there's anything I can
help you with. I don't look at this newsgroup
My company LOVES them. We make a lot of money repairing
The main problem with Goodman (other than they are poorly made and look like
crap after just a couple of years because they fade/rust out so bad) is that
they will sell to any "Joe Blow" off the street. So you get some guy that
knows how to solder pipes and hook up the electric and all of a sudden, you
got AN INSTALLER!!! Most of the time these "installers" don't know what they
are doing (other than hooking the electric up and soldering pipes). You can
tell because you can see where they use plumming solder, no filte/driers are
used (which probably means they never vacuumed the system out properly),
units are set too close to the house (or other objects), and plenty of other
"tell tale" signs that an unprofessional installed it. Of course when the
homeowner asks "Why did the compressor crap out when it's only 2 years
old???" you ask them who installed the unit and of course they don't
remember. Then you suggest that they call the installer and have him fix it
because it surely must be under warranty and they say "the guy won;t return
my calls" or "he went out of business" or some other excuse.
Sure! Goodman can be installed properly and you can make it work the way it
should for cheaper than other brands. But probably 75% of them don't last
much past their warranty. At least most of the ones I have dealt with were
probably better off being put out of their misery.
Maybe they will improve someday. But right now, my company will not install
them. There are a few other brands that we feel the same way about. Even
after our company warranty is up, we don't want our customers getting pissed
at us for installing they are going to be unhappy with down the road.
I have a good friend that manages the distribution center in my area. He
knows how I feel but he said he's not too worried because they keep flying
out the door.
Now, to be honest: I have only dealt with the 12 SEER and lower units. I
have never seen or worked on anything in their "High Efficiency" line.....
The first two digits in the serial # are the year, just like you said.
The next two digits are the WEEK, not the month. In my humble opinion,
Goodman is a POS. I sell some but try to avoid it. A Lennox or Trane
will outlast a Goodman by 5 years, on the average. Goodman units are
The company I work for does mostly high-efficiency
installations. Always on A/C we use 14 seer or
higher unless the customer really needs to cheap
out. For furnaces we install 92.6% efficiency or
better, where ever we can. Some people can't have
exhause pipes out the side of the building for
different reasons and then we are forced to use
lower efficiency units that are conventionally
vented through a fluepipe. Goodman makes one of the
few 95% efficient furnaces. It just started
Many of these forums are frequented by people who install this stuff -
any HVAC manufacturer who will sell to anyone limits what installers
can charge for their services. Don't blame these guys for being PO'd
at Goodman - anyone that impacts my wallet negatively is not a friend
Yeah you have to get anything installed properly for it to function.
Will probably install an Amana high efficiency tube burner furnace when
I build - hey it is not a Goodman guys - ha ha ha. Gee wonder who
really makes Amana.
There are always going to be hacks and HVAC techs who do installs on nights
and weekends after their day job. If someone lets them impact their price,
then they don't know how much profit margin they need to survive. You can't
get into a bidding war against them, because you can't win.
Some of the best customers are people who can't get the installer to return
their call. They tend to tell all their friends and neighbors that you were
the one who saved them when their equipment failed.
As a homeowner/investor, i have three new (within past 3 years) goodman high
efficiency furnaces in my buildings, put em in because they are fully
warranteed, inexpensive and will sell to anyone with the cash to buy (IE:
Heating and a/c is easily within the grasp of any competent homeowner, if
you do your own plumbing you should be doing your own hvac installs.
Just remember the thread dope and teflon tape and you'll be fine.
I don't know what that has to do with my question, but since you brought
it up: My opinion is that your sentiment may be ok by you, but in the
form of advice it's extremely careless. There is a hell of a lot more to
a proper install than pipe dope. Besides being able to properly install
everything there are set-up and testing --things that you probably don't
have a clue how to perform and likely don't even have the equipment
required to perform, and if that is the case then you've endangered the
lives of your tenants. If it burns you have no fall-back protection.
You'll be tried for manslaughter and be given plenty of time to ponder
your error. Just something to keep in mind.
A lot of companies that produces gas furnaces make a 95% (or better)
furnace. Maybe not as cheap as a Goodman, but they got 'em.
HomeOwnersHub.com is a website for homeowners and building and maintenance pros. It is not affiliated with any of the manufacturers or service providers discussed here.
All logos and trade names are the property of their respective owners.