Genie garage door opener installation, has anybody encountered this?


The plastic gears in my Sears chain drive opener failed again, so I chose to replace the opener with a new Genie screw drive opener. After assembling the new opener and taking measurements, I discovered there would be insufficient clearance between the rail and the door as it opened, even if I mounted everything as high as the ceiling (my ceiling is 8 ft. and my door is 7 ft.).
Upon contacting Genie customer service, the agent said I would have to purchase a "low headroom kit". Anybody had this experience? Any suggestions?
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solution was to install a special set of hardware on the door that would make it track a bit lower. I didn't do it so I'm afraid that I can't provide specifics. MLD
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Most garages have ceiling heights over 8', if the ceilings match those in the house. Mine was close to 8'8", but there is a minimum floor elevation required by code (4"?) to prevent combustible gas from entering your home. Don't know why yours is so low; builders do strange things.
The low clearance kit is a couple of straight tracks and some brackets and bolts to mount them stacked on your existing top tracks. The top rollers ride this track so the top section doesn't climb when the door opens. The other rollers ride in the existing tracks.
You could probably salvage your old straight tracks and brackets and make your own kit; haven't tried this but it seems reasonable.
nucleus wrote:

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Would you be able to mount it in between the rafters? Not below. My previous home was set up this way. Of course this all depends on which way the rafters are directed.
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What is confusing is that you already had an opener on the door with no problems. Why would the new opener be so much lower? I too had problems with various openers and they all installed at the same height.
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Simple fix, go to http://www.garagedoorsupply.com/top-roller-carrier.html pick up the quick close fixtures. It's quite simple to install yourself.
Rich http://www.garagedoorsupply.com
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