Hello All
I had a new front door installed in November. About a week ago, the side of the door with the door lock, near the top , started to rub against the door jam.
is the fix as easy as just putting in a few more nails through the jam, or is it some other issue?
The hinge side of the door as well as the side that is rubbing is still level.
Thanks Michael
Well I wouldnt ever use nails, but call the instaler , it should be a FREE fix as he did it wrong. Warrantee ?? and competance come to mind .
Agree with first answer, by Ransley. Get the installer back. He did something wrong, like didn't set hinges deep enough, or failed to plane door edge to leave sufficient gap for future sagging or swelling due to moisture uptake.
Too many unknowns to give a specific answer. Is door steel/wood/fiberglass, Was it a slab install or an entire unit. Age/type/condition of foundation. etc. The general answer to have the installer come back and look at it is good. Something has moved.
Without knowing all the details A statement that he did something wrong is a bad assumption and is not helpful. I install doors, I have gone back to "problem" installs and discovered that the owner had poured a new sidewalk. No expansion joint, it heaved with the frost and raised one side of the door with it. (Same scenario with a deck once) I have seen wood slab installs with specific seal all edge instructions that the owner never bothered to do. I have seen insect damage, to sills in another area of the house, that shifted the frame enough to cause door sticking. Even new house construction that settles can be problem. I have seen, more than I care too, new doors that have warped. All these are problems but I would not say the installer did anything wrong.
FYI: If this was a prehung door you are locked in to how much of a "gap" you can leave. You don't plane prehung units and the hinges are already set the correct depth.
He asked us what he needed to do. You make a good point, and I indeed may have overstated the "wrongness" of the job, and I know that statement by itself is not helpful. Bottom line: he needs to visit with the installer, especially if this is not a prehung door, where there is, as you point out, little or no scope to adjust the edge clearances.
Hello All It is screwed in, not nailed. It is a pre-hung steel door.
A relative installed the door who does building for a living.
When the door was originally installed, It came with a 3" long screw to be put into the top hinge, which was done. Maybe more then one is needed? If I put some pressure on the non hinged side, it does move maybe a 1/16 to 1/8 of an inch and closes fine.
Thanks for all the replies. Sorry for the lack of some info on the first post.
Mike
Sounds like the hinges may not have been properly attached to the jamb. My Home Depot pre-hung metal door has three hinges, 8 screws in each hinge, and a total of 24 screws, 12 into the jamb, and 12 into the edge of the door, all pre-installed at the factory. There is no play whatsoever, nor should there be. The gap on the non-hinge side is about 1/8 inch. You should have him come back, altho being a relative complicates matters!
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