Cold stair lift motor

[DerbyDad03]

[e-mail]...

otor housing to keep the temperature about 40degF. The unit is in an unhea ted area and temps get too low for the motor to turn normally. I considere d an electric blanket or pad but having an elderly person messing with some thing on the stairs is not a good idea. Also, there's the issue of having a separate part and cord to deal with.

up electronic devices in remote locations, installed in an insulated box w ith a car battery & resistor. In this case a night light bulb might be ano ther choice.

re? Isn't the upper elevation warmer? Can't it be stored at a warmer lever and "called" to the lower level?

e air. Temp at top probably warmer, but still not much warmer than outside air. Only switch for this model is on the arm of the chair.

I'm no HVAC expert, so I'd like to know how insulation would help in this s ituation.

The device is stored in an enclosed unheated space. What purpose would insulation serve?

[David L. Martel]

Not since they moved off shore. A few years ago they were extremely helpful but now all they do is refer to website or read some rote nonsense.

Not since they moved off-shore? Orlando Fl is where they claim to be. So it's been years since you've tried customer service? Why do you think that customer service, which you haven't called is still bad? It's an 888 number.

Dave M.

[DerbyDad03]

Orlando FL is where the corporate offices are.

So what?

Corporate Offices in the US and an 888 number doesn't mean that the Customer Service department hasn't been outsourced and moved offshore.

Is the concept of US based companies using offshore call centers new to you?

[bob_villain]

[e-mail]...

or housing to keep the temperature about 40degF. The unit is in an unheate d area and temps get too low for the motor to turn normally. I considered an electric blanket or pad but having an elderly person messing with someth ing on the stairs is not a good idea. Also, there's the issue of having a separate part and cord to deal with.

p electronic devices in remote locations, installed in an insulated box wit h a car battery & resistor. In this case a night light bulb might be anoth er choice.

? Isn't the upper elevation warmer? Can't it be stored at a warmer lever an d "called" to the lower level?

air. Temp at top probably warmer, but still not much warmer than outside ai r. Only switch for this model is on the arm of the chair.

I can't tell from the video...if the motor is a gear-head, could you use a low-temp grease in the gearbox?

[David L. Martel]

Derby,

Who cares where the call center is? Does Snuff want an answer or not? Here he is, looking for answers from people who will not examine his device and know very little about it Acorn may have a simple answer but more likely they will have a local service man. Perhaps this guy will even be a US citizen.

Sheesh, Dave M

[DerbyDad03]

You were the one who brought up the location and the fact that there's an 888 number.

All I did was point out that the location of the corporate office and the fact that it's a US based phone number doesn't tell us anything about where their Customer Service Is located.

Let's recap..

You: "Have you called Customer Service?" Snuffy: "Not since they moved off-shore." You: "Not since moved off-shore? Orlando, FL is where they claim to be."

I don't care where the call center is. All I was doing was pointing out that your response about Orlando and an 888 number doesn't mean anything as far as its actual location.

[David L. Martel]

Derby,

No, the OP brought up the belief that the company has moved "offshore", whatever that means. Maybe it's Hawaii.

Actual location of what? The guy's got an elevator chair that doesn't work. He has hypothesized that the cause is the cold. He needs someone to make a service call, diagnose, and fix the chair. He will not get that here. He needs to call Customer Service, regardless of where it is. They will hook him up with a local repair guy. I know this is a DYI site but the suggestions are uniformly whacko. Before he "fixes" the thing he needs to diagnose the problem

Dave M.

[DerbyDad03]

It obvious that you have no clue what I am trying to say and it's not worth trying to explain it again.

Moving on...

[Snuffy "Hub Cap" McKinney]

Well, I took your advice and called it and by golly I got a real Floridian! And the feller knew his stuff. He said the indoor version used the same motor & grease as the outdoor version which would stand up to 20 deg F or lower - which is the number I gave him.

Saved me a bunch of work. Next time I'm over at that house I will look at it again and see exactly where it could be binding.

Thanks again Dave - first step, read the manual....

[Snuffy "Hub Cap" McKinney]

worth trying to

Oh you boys. LOL!

[Micky]

Good question. If the lift were used every 15 or 45 minutes, the insulation might keep it warm in between those times, but it's probably used 2 or 4 times a day, and not every day, so it's going to get cold no matter how much insulation there is.

Sort of like insulating the hot water pipes to the far end of the house. The water still gets cold in an hour or two.

[Stormin Mormon]

Subject: Re: Cold stair lift motor Date: Thu, 18 Feb 2016 12:40:11 -0500 From: Stormin Mormon Newsgroups: alt.home.repair References:

On 2/18/2016 11:45 AM, Snuffy "Hub Cap" McKinney wrote: > I'm looking at adding a resistor or bulb inside an Acorn stair lift motor housing to keep the temperature about 40degF. The unit is in an unheated area and temps get too low for the motor to turn normally. I considered an electric blanket or pad but having an elderly person messing with something on the stairs is not a good idea. Also, there's the issue of having a separate part and cord to deal with. > > Cheat this out and see what you think. I have done this when setting up electronic devices in remote locations, installed in an insulated box with a car battery & resistor. In this case a night light bulb might be another choice. > > Sketch >

> >

Is the motor under the stair? How is the power supplied to the motor? Makes me wonder if you can use the existing wiring some how.

Are you able to contact the manufacturer? Maybe they have a low ambient temperature kit. Why reinvent the heater wheel?

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