So dealer says it's cyclinder/piston damage as a result of dirt
getting through. They say they talked to Dolmar and Dolmar will
cover under warranty but they will not replace the saw. Given it has
run through only 1 gal of gas (with Opti2), and they don't know the
cause of the problem, I'm insisting on a new saw.
Saying they have fixed the problem, but don't know the cause, seems
like fools gold to me.
I did notice what seemed like a lot of dirt inside the air cleaner.
There was an oily black film that I could wipe out with my finger. I
don't know if that's expected or not, but it seemed to me like the air
cleaner was not working.
If they have not fixed the source of the problem -- then repairing the
cylinder/piston is of little value. Also, I had to ask several times
before they said "oh yes, the piston was replaced also". So this
whole ordeal is getting a little shady to me.
I'm trying to call Dolmar direct and get a new saw.
I live in Stihl country -- and if this dealer / Dolmar does not want
to do it right, not only will it be the last Dolmar I buy, I can
assure them I will do my very best that it's the last one they sell.
It will start with a deluge of posts on message boards and will come
up on just about every conversation I have with neighbors, friends,