I bought an oven on Best Buy (online) on 4/4. Originally the delivery
was 2 weeks, then that became a month and a week, then a month and ~2
weeks, then they just canceled the order, item not available without
informing me in any way (4/22). I did not find out until I enquired
about when they were coming today.
On Tue, 17 May 2016 12:10:46 -0400, email@example.com wrote:
I do not think of this as a "major appliance" it is just another piece
of offshore built stuff that is pretty generic in nature.
The idea that it would be dropped in my driveway seemed attractive to
me and who sourced it did not seem that important. I THOUGHT Best Buy
was a reputable company. I was wrong.
I had a bad experance on a stove from Lowes. Similar to yours. When I
ordered it I knew there was about a 40 day wait. Got a call about a
month later it was to be deliverid in 2 days, That time passed and not
any call the next day. Called about it and they said it had gotten on
the wrong truck. About 2 weeks later the same thing happened. Emailed
the stove company about what Lowes did and also Lowes headquarters. A
couple of days later a Lowes sales person called and we talked. I Told
them they had a stainless instead of white showing on the computer at
their store. They checked and it was in stock . The wife had changed
her mind and wanted the stainless ,so I told them to send it out. They
did and gave us another 10% off for our trouble.
Where would you buy a major appliance from ? Not too many places to
choose from in the town I am in.
Cambridge or Guelph, so even if I lived in Elmira, Conestogo, St
Jacobs or Floradale there is plenty to choose from, most of whom will
deliver anywhere in the area (some for a small charge if "out of
town". If I don't like the local guys I can go to Fergus or Woodstock
and pay a bit more for delivery - and they would put it right into the
kitchen and haul away the old one.
Difference in price between the highest and lowest for the same
product, about 10% to 20% at the very most.
business. Up to about 1965 my parents worked for a furnature and
appliance store. Mother was a book keeper and dad did the deliveries
and repairs. They left for companies that paid lots more. They had been
there over 10 years. That store went out of business about 5 years ago
and another place like it went out over 10 years ago. Guess they could
not compete with the larger stores like Lowes and such.
Just before Christmas I looked for a stove and could not find any local
owned stores, they were all big chains.
On Tue, 17 May 2016 12:53:58 -0700 (PDT), firstname.lastname@example.org wrote:
between buying from a big box store who has no-one who knows anything
about the product and a first line specialist is so small as to be
almost totally insignificant.
I'll buy from the appliance shop owned by a guy who lives in my town
and buys what he needs from my neighbours before I buy from a foreign
owned and operated mega-store even if it costs a few bucks more - and
even IF I am buying a Korean product.
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