"Suggestions: cool down, document everything as best possible, and take
it to your attorney and whatever agencies might regulate such crooks,
if you haven't already. Hit them where it hurts. Then drop it, and let
your pulse rate drop to normal. Life's too short."
He's bitching about a sewer backup to a company that waterproofed his
basement. Last time I checked, one has nothing to do with the other.
Unless his house is floating in a septic tank.