Had a very bad experience dealing with Fagan Electric. They gave me an estimate over the phone and then tried to deny it and charge me more once the work was complete. The guys on the crew were nice and did a great job but when I refused to pay the additional amount, the guy in their office threatened me over the phone and was using profanity. He denied that anyone from Fagan agreed to that estimate. After yelling back and forth, I ended up paying what I know we had agreed to before they came out and the workers left. Bottom line (and I've now learned for good!!!) don't let anyone start work until you sign an estimate. I won't ever do business with them again.
- posted
17 years ago